India Consumer Forum for online consumer complaints

Regarding Deficiency in Service of Eureka Forbes aquaguard

I purchased a 2-year AMC through the official Aquaguard / Eureka Forbes app on 26 September 2026 after being contacted by the company’s representative. At the time of purchase, I specifically informed the representative, Mr. Sxxxxxxxxxxh, that the purifier filters required urgent replacement. I was given a service appointment for 2 October 2026, which was …

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Complaint regarding non-delivery of nurserylive plants order

I had placed an order from nurserylive . com on 7th September 2026. 2 plants still remain undelivered even after sending them several messages via e-mail and WhatsApp. I tried to call them several times, but they did not respond. I asked them to refund the amount, but they didn’t reply to the request. Kindly …

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Eternal Trips – Complaint Regarding Non-Refund of Holiday Package

I purchased a 5-year holiday package from the company in September 2025 by paying ?1,10,000. Since then, the company has discontinued its operations in South India and has failed to respond to my repeated emails and calls made through its customer care channels. Despite several attempts to contact the company, I have received no communication …

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I got back my stolen funds from fake platform

Throughout my year in the history of binary trading this is the worst company I’ve encountered they are so rude and unfriendly after they steal from you I’ve learnt the hard way and I made a promise never to deal with them anymore after a long time of letting go I was able to get …

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Bank asking charges for returning property document after loan closure

I have taken a Housing loan from HDFC bank (HDFC LTD) in Feb 2003. I have paid all the installments and now the bank loan account dashboard shows loan closed and no dues balance. I recd an email intimation on April 2024 that the loan stands fully paid and no outstanding pending and collect the …

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Regarding wrongful sales ad by Magicpin

I am writing to raise a serious complaint regarding a fraudulent ad sale that was applied to our restaurant without our knowledge or consent. We were recently shown a screenshot as “proof” of approval for the ad sale. The screenshot contains my name and phone number, but I categorically state that **I never gave any …

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Government amends Consumer Protection E-Commerce Rules

The Government of India has amended E-Commerce Rules to strengthen consumer protection. The amended rules strengthen the provisions on consumer complaints, search results, price reduction, sponsored listings, dark patterns and disclosures by the Sellers. This amendment comes into effect from 01-01-2027. Following are the Key Amendments to the Consumer Protection (E-Commerce) Rules, 2020 : The …

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