India Consumer Forum for online consumer complaints

No delivery by Domino’s after advance payment

I would like to lodge a formal complaint regarding the non-delivery of an online order by Jubilant Food work Limited ( Domino’s Pizza) . On 4th March 2026 at around 4:30 PM, my 14-year-old son, placed an online order (Order No. #xxxx) with full advance payment. The order was placed at your outlet located at …

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Regarding Repeated gas leakage in Daikin split ac

I purchased a Daikin split air conditioner in February 2023 and Within a short period of normal usage, the AC developed a gas leakage issue in may 2024. I paid the gas filling charge and gas refilling was done daikin service support. However, in April/May 2026, the same issue occurred again and the AC stopped …

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Complaint against Winni for non delivery of flower bouquet

Hello – I placed an order for flower bouquet on Winni and paid the amount with delivery to be done between 2.00 pm to 6.00 pm. Time has passed. Tried connect with customer complaint which puts customers on hold for more than 30 minutes. On what’s app they don’t resolve delivery issues. Mother’s Day has …

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Complaint regarding forced misselling by Bharti Airtel

I wish to lodge a formal consumer complaint against Bharti Airtel for unfair trade practices, forced upselling, and denial of refund. Details of the Complaint: I approached an Airtel store in Bandra West, Mumbai 50 for reactivation of my previously deactivated mobile number (80XXXX0), with a clear request for a prepaid connection. However, I was …

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Important terms to know while raising consumer dispute

Important terms and definitions  in Consumer Protection Act, 1986 (repealed by Consumer Protection Act 2019) A consumer can raise a valid consumer dispute when the goods purchased by him/her suffers defects and the services availed by him/her suffers from deficiencies. Let us see some of the important terms that a consumer needs to be aware …

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When and where to file a consumer complaint

Who can file a Complaint? a) Any consumer; b) Any voluntary consumer association; c) Central Government or any State Government; d) One or more consumers, where there are numerous consumers having same interest e) In case of death of a consumer, his legal heir or representative Note: A beneficiary of goods/services when such use is …

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No delivery, no refund and false promises by JIO Mart

I have ordered on jio mart grocery and vegetable in their quick section usually delivery happen in 10 min to 30 min but from last 4 hrs no delivery and also to cancel the order option not available multiple times asked to deliver or to cancel and give me refund but nothing is happening only …

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