Refund from Flipkart – Rs.759/-: Mr. Vaibhav Jain of Rajajinagar, Bangalore 560010, Karnataka made a UPI transaction through Google Pay to Flipkart on 25-Oct-2019 of INR 759/-. Though the amount was debited from his account but not recieved by flipkart. Mr. Jain complained about this to Goolgle Pay but the issue was not resolved. Mr. Jain posted his complaint with ICF on 28-01-2020 and ICF guided him in the matter on the steps to be taken. Finally Mr. Jain received refund on 02-03-2020.
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Solved Complaints
Hospital Cash claim rejected by Royal Sundaram: Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009. Read moreRoyal Sundaram - 24.10.2009
Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 : Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th… Read moreRavin Ranjan Sinha, Gurgaon
Refund from fake job site – Rs.2999/-: Mrs. Bhanu Araballi of Vijayanagar, Bangalore 560040, Karnataka paid money to Indeed job site for a job in TCS for the post of Assistant Manager Content Management. However, the job site did not provide any service and collected more money from the customer. Mrs. Bhanu Araballi submitted her complaint with ICF on 03-10-2019 and ICF guided her on various steps to recover money.Vijayanagar, Bangalore 560040, Karnataka
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and… Read moreAbhishek Verma, Nagawara, Bangalore 560077
Refund from Hike wallet – Rs.8000/- : Kishor Kunal of Gomti Nagar, 226010, Lucknow, Uttar Pradesh had loaded Rs.8000 in his Hike wallet. However, later when he tried to withdraw money to his bank account, he was unable to do so. The option of withdraw money was not working whenever attempted and there was no response to his emails. Mr. Kishor posted his complaint with ICF on 11-01-2018 and the matter was taken up with Hike. Mr. Kishor got his money back on 25-01-2018.Kishor Kunal, Gomti Nagar, 226010, Lucknow, Uttar Pradesh
Refund from Safal Teachers institute – Rs.3000/-: Ms. Namrata Gorava, Mumbai, Maharashtra had paid Rs.3000/- for a course but she did not attend the same and she wanted refund. She requested the institute for refund but did not get any response. Ms. Gorava posted her complaint with ICF on 11-07-2019 and the matter was taken up with the institute. After further follow-ups and guidance to the customer, Ms. Namrata got her refund by around 17-07-2019.Ms. Namrata Gorava, Mumbai, Maharashtra
Refund from Expedia.com – Rs.9,925/-: Ms. Namrata Arora of ASHWINI LAYOUT, BANGALORE, KARNATAKA (Email: namratagrover27(at)gmail.com) For cancellation of a US domestic flight booked at Expedia.co.in, the customer care personnel told that Ms. Arora would get the refund in 6-10 working days after deduction of INR 1000. However, she did not get the refund. She posted her complaint with ICF on 30-11-2012 and finally got her refund by 8-12-2012.Expedia.com
Complaint against Surya Roshni Ltd. for interest: Ms. Poonam Tyagi of Mumbai-400094, MAHARASHTRA invested in FD with Surya Roshni Ltd. There company delayed the issuance of FDR and upon further pursuing the matter the company sent a cheque for the FDR investment amount though the cheque got dishonored. On taking up the matter with the company by Ms. Tyagi, the company once again sent a cheque for the investment value. The company however did not pay interest for the delay of more than 6 mont… Read moreSurya Roshni Ltd. - 29.04.2013Mumbai
Refund from Go Ibibo / Spicejet – Rs.12,294/-: Mr. Paramjeet Ganguly of Bangalore had booked a flight ticket on Spicejet through GoIbibo which was cancelled due to covid. The the Airlines confirmed refund to Go Ibibo the customer did not get refund from GoIbibo. Mr. Ganguly posted his complaint with ICF on 15-12-2020 and the matter was taken up Go Ibibo. After follow-ups, the customer got refund by 4-01-2021.Bangalore Urban 560037, Karnataka
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.- Mrs. Sugi Jose, Bangalore, Karnataka
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