Amount debited but not credited in payee account

I have made a transaction of rs.6075.86 from my saving account number 5xxxxxxxxxxx6 on dt. 07 November 2017 but transaction was unsuccessful and amount debited from my a/c, till today amount not credited in my a/c back. I have sent an email to customer care and i got complaint number which is SR. A062834998, customer care executive not responding properly.

Deepak Zhamtani
Palanpur, Surat 395006, Gujarat
Email: hxxxxxxxxxa@gmail.com

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Amount debited but not credited in payee account

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