amit_ba17 | India Consumer Forum

Bad resorts offered by Sterling Holidays

I received a call regarding FREE HOLIDAYS from Sterling Holidays in March 2016. The entire setup was staged at Raguleela Mall, Vashi. I was attended by Mr. Kxxxxr Nxxxxxr, Mr. Cxxxxxg Txxxxxr & Mr. Nxxxxxxh Pxxxxxxr for presentation. These officers (like others) promised all 4 star & 5 Star properties in India & abroad. I …

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Refund from Flipkart – Rs.5,999/-: Mr. Dinga Sailo of Aizawl 796001, Mizoram ordered a mobile handset from Flipkart.com on 6th January 2015 for Rs.5999/-. When the parcel was deliver, he found journals and magazines instead of mobile device. He reported this to Flipkart but no steps were taken to resolve the issue. He posted his complaint with ICF on 24-01-2015 and the matter was taken up with Flipkart. The customer finally got his money back on 30-01-2015. Mr. Dinga Sailo, Aizawl 796001, Mizoram

Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015. Ankur Saraf, Indore, Madhya Pradesh

Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f… Read more Ms. Rema Chongtham, Hyderabad, Andhra Pradesh

Refund from Travolook – Rs.16,921/-: Mrs. Yasmin Begum of Imphal had booked her tickets with Travolook for journey between Imphal to Guwahati. However, she received a communication from the agents that the bookings were cancelled due to fare expiration. Following this, customer waited for refund which was not made by the agent. Mrs. Begum posted her complaint with ICF on 25/3 and the matter was taken up with Travolook. Finally the matter was resolved on or about 20/4. Imphal 795003, Manipur

Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017. Ankita Jadoun, Jaipur 302020, Rajasthan

Replacement of Rock Jim exercise equipment – Rs.6,500/- : Mr. Prasannakumar of TC Palaya, KR Puram Bangalore purchased a “Rock Jim” exercise equipment through online from Telebuy on 21-0-2017. Customer did not receive warranty card and service centre details with the product. Customer faced issues with the product and lodged several complaint with the company but to no avail. He posted his complaint with ICF on 14-10-2017 and the matter was take up with the company. After follow-up and technicia… Read more Mr. Prasannakumar, KR Puram Bangalore

Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650): Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma… Read more Makemytrip.com - 27.11.2012

Refund from Citrus Checkinns – Rs.20,000/-: Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com… Read more Navsari, Gujarat - 24.05.2013

Refund claim against Paramount Airways – Rs.5,954/-: On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (mathews@fiwbs.in) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka… Read more Paramount Airways - 16.01.2010

Refund from Rediff.com shopping Rs.555/-: Zaheer Naik, Vishal Nagar, Hubli-580024, Karnataka ordered through rediff shopping an Electric air compressor tyre pump with the confirmed order no. 7399362 by paying Rs.555. On 17th Sep he got a mail from Rediff that the order was reversed, and the amount would be refunded. Mr. Naik did not receive refund and posted his complaint with ICF on 30-10-2012. He finally got his refund on 7.11.2012. Zaheer Naik, Vishal Nagar, Hubli

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