apoorva_ve | India Consumer Forum

Complaint regarding non-delivery by Nykaa

I placed an order on Nykaa App on 16th of June, 2020. Order amount 2652/- It is nearing to two months since I placed the order, but there has been no update about it. The whole order was divided into 3 shipments, Out of which 1 shipment was undelivered. Amounting to 1766/- 1. I have …

Solved Complaints

Refund from Snapdeal – Rs.5,494/-: Saurabh Kuhar, New Bhoor Colony, Old Faridabad, Haryana (skuhar13[at]gmail.com) ordered a Karbonn A15 mobile phone with Snapdeal via order no. 931119009 on 4/04/2013. Even after 11 days the the product had not been shipped. Mr. Kuhar posted his complaint on 16-04-2013 and by 25-04-2013 he got refund. Snapdeal.com - 25.04.2013Haryana

Refund from 100besbuy.com – Rs.18,000/-: Gowrishankar Ramadurai of Puttaparthi, Andhra Pradesh (Email: rgshankar76{at}gmail.com) booked three holiday packages with 100bestbuy.com against their offer Blackberry or Dell laptop. However, later he found that he is unable to avail any packages and he did not get the gifts. He posted his complaint with ICF on 20-03-2013. The complaint was taken up with 100bestbuy and after serious follow-ups by ICF and Mr. Ramadurai, the money was refunded to hi… Read more Puttaparthi, Andhra Pradesh - 07.06.2013

Complaint against Sterling Holidays Resorts – Rs.30,500/- : Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card … Read more Sterling Holidays - 28.04.2013Mumbai

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Repair work by Asian Paints for faulty product: Mr. Anoop Slathia of Jammu purchased adhesive chemical purchased from Asian Paints dealers for laying wall tiles. Mr. Slathia complained that within three months of laying the tiles by using the chemical adhesive, tiles started falling off the walls and this also caused damage to a glass on the table. Customer had approached the company who deputed their engineer to inspect the product and damages but did not offer any resolution. Mr. Slathia pos… Read more Anoop Singh Slathia, Jammu, J&K

Refund from GoIbibo – Rs.50,670/- : Mrs. Abha Sahu of Bangalore, Karnataka, 560037 had booked flight tickets on GoIbibo for travel on Air Asia flight during lockdown period. However, the flight was cancelled due to lockdown and the customer was experiencing difficulty in getting refund. Customer approached us on 24-04-2020 and the matter was taken up with the respective parties. Sincere there was no action from Go Ibibo / Air Asia, the matter was followed up based on the Supreme Court decisio… Read more Bangalore, Karnataka 560037

Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016. Mr. Prince Gupta of Faridabad, Haryana

Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a… Read more Sunita Sharma, Kota. Rajasthan

Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company: Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced. Samsung - 10.07.2009

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