bipul_ro | India Consumer Forum

Unable to make calls even after activating Airtel roaming pack

My son’s mobile no. 9xxxxxxxxxx1 was recharged with an international roaming pack of Airtel amounting to Rs.2999/- on 30/04/2017. According to the recharge plan, he is entitle to 250 minutes to India and local numbers. He arrived at Czech Republic on 02/05/2017. Till date he could not make a single call to anybody, though he …

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LIC not reissuing survival/maturity benefit cheque: Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013. Life Insurance Corpn. of India - 12.04.2013

Complaint regarding Dell laptop replacement – Rs.84,000/- : Mr. Vinod Devasia of Mangalore 575003 ordered for a Dell laptop under the impression that it had touch-screen. However, after receiving the product he found that the laptop does not come with touch screen. The customer immediately contacted Dell and Compuindia but they refused replacement. Mr. Vinod Devasia posted his complaint with ICF on 24-03-2016 and the matter was taken up with Dell and Compuindia. Finally after a legal notice and… Read more - Vinod Devasia, Mangalore

Refund from Hike wallet – Rs.8000/- : Kishor Kunal of Gomti Nagar, 226010, Lucknow, Uttar Pradesh had loaded Rs.8000 in his Hike wallet. However, later when he tried to withdraw money to his bank account, he was unable to do so. The option of withdraw money was not working whenever attempted and there was no response to his emails. Mr. Kishor posted his complaint with ICF on 11-01-2018 and the matter was taken up with Hike. Mr. Kishor got his money back on 25-01-2018. Kishor Kunal, Gomti Nagar, 226010, Lucknow, Uttar Pradesh

Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.… Read more Mumbai 400022, Maharashtra

Complaint against Sterling Holidays Resorts – Rs.30,500/- : Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card … Read more Sterling Holidays - 28.04.2013Mumbai

Wrongful demand from Zoomcar – Rs.6,000/- : Mr. Avisek Chakraborty, Kolkata 700050, West Bengal availed car rental service from zoomcar in Bangalore on 16-12-2018. He had used the car for extra one hour and for which he paid additiona hire charges however the customer was presented with a demand Notice for additional Rs.6000/-. Customer had posted his complaint with ICF on 24-12-2018 and the matter was taken up with them. Finally, Zoomcar agreed to waive the demand and close the matter. Kolkata 700050, West Bengal

Refund from Akbar Travels (Rs.4,880): Dr Lopamudra Moharana of Rue La De Lauristan, Pondicherry had posted her complaint on 03-12-2013 regarding non-receipt of refund for the flights cancelled by Air India without any information to the passenger. Mrs. Lopamudra had been communicating over email and telephone with Air India and Akbar travels but refund was not forthcoming. ICF took up the matter with Akbar Travels and Dr. Lopamudra finally got her refund on or about 08.12.2012. Akbar Travels

Refund for defective product from Homeshop18: Mr. Suman Macherla of Moula Ali, Hyderabad, Andhra Pradesh (Email: mac.sum[at]gmail.com) purchased Wespro charger(order no:948245695 from HomeShop18 and received a defective product on July 8th 2014. As per return policy he mailed them on 9th July 2014 but did not get any response for his mails and telephone calls. He posted his complaint on 22-07-2014 and the matter was taken up with Homeshop18. Mr. Macherla got refund by 27-07-2014. Moula Ali, Hyderabad, Andhra Pradesh

Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund … Read more - Prashank Katke, Mumbai

Refund from Huawei – Rs.8,999/- : Mr. Vishal Sevak of Rajkot 360001, Gujarat ordered Honor 5C mobile from https://store.hihonor.com/in. on 12 Augast 2017. He paid for same phone on same site via credit card, the value of mobile is Rs.8999. On same day he cancelled the order #6710107960. Since then he was in touch with customer care of company via mail and phone calls but there was no response from the company. Mr. Sevak registered his complaint with ICF on 02-10-2017 and the matter was take… Read more Mr. Vishal Sevak, Rajkot 360001, Gujarat

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