chandrajit_mi | India Consumer Forum

Volkswagen service – severe mileage drop after servicing

I serviced my volkswagen polo 1.2 comfortline at Siliguri workshop on 23rd Oct 2021. Before servicing my car was giving an average mileage of 16 kmpl, which is quite good but post servicing the mileage has dropped to 10 kmpl. I informed the service center of the same and it was brought to my notice …

Solved Complaints

Complaint against ApolloMunich for mediclaim settlement – Rs.32,200/-: Mr. Ajay Sharma of New Delhi (Email: sharmaji38(at)gmail.com) underwent surgery for Appendicitis at Saraswati Hospital And Cancer Care Centre on 23 March and was discharged on 26 March. The total cost of treatment was Rs.32,200/- and was paid by him in cash, in full. Mr. Sharma submitted his claim with full documents to Apollo-Munich Insurance Company. His claim was not settled even after many reminders on the basis of a … Read more Apollo Munich - 15.07.2012

Samsung Mobile service complaint Rs.11,400/-: Mahesh Vijay Shreyas of Marampally PO, Aluva, Ernakulam, Kerala (Email: maheshvijay82(at)gmail.com) had purchased Samsung GT B7722 Star Duos Mobile on 30/12/10. From the date of purchase till the complaint he had given the set for servicing 7 times for issues relating to memory. The problems persisted even after replacement of mother board and other parts. Mr. Mahesh posted his complaint with ICF on 03-05-2012 and finally got refund for the produc… Read more Samsung

Hospital Cash claim rejected by Royal Sundaram: Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009. Read more Royal Sundaram - 24.10.2009

Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back. Manesar, Gurgaon, Haryana - 23.08.2013

Delivery of Motorola phone – Rs.15999/- : Mr. Charan Hemanth kumar of Bangalore 560064, Karnataka ordered Motorola mobile “moto g71 5g” from the website “motorola.in/” on 23rd September 2022 and it was supposed to be delivered by 27th September 2022. However, even after a week the phone was not delivered and the customer approached ICF on 01-10-2022. The matter was taken up with the company and the customer got delivery on 03-10-2022. Bangalore 560064, Karnataka

Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-: Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p… Read more ABN AMRO - 04.11.2009

ICICI Bank wrongfully debits charges for alleged dishonor of cheque – Rs.55/- Mr. Boopathi Manickam of Madurai, Tamilnadu had posted a complaint on 04-08-2009 about wrongful debit of charges by ICICI Bank for alleged dishonour of cheque. As per Mr. Manickam, the bank had failed to assign proper reason for the charges and had also not returned the cheque to him. The bank had itself represented the cheque which got cleared the second time. ICF took up the matter with the ICICI Bank and subseque… Read more ICICI BankBoopathi Manickam, Madurai, Tamilnadu

Complaint against BlazeFlash couriers for delivering consignment at wrong address: Ms. Asha Kumari of Delhi had couriered a packet containing admission document (for National Institute of Construction Management and Research (NICMAR) 25/1 Balewadi, N.I.A. post office, Pune 411045, India) and DD for Rs.25,000 through BlazeFlash couriers on 08-08-2009. The courier packet was delivered at a wrong address by BlazeFlash courier. Inspite of Ms. Asha Kumari’s requests over phone to various person… Read more Asha Kumari, Delhi -10.09.2009

Refund from OYO-Life – Rs.7,999/- : Ms. Ankita Singh of Gurugram, Haryana moved out from OYO-LIFE on 2nd march. She was assured that refund was initiated by them on 7th march but she did not receive the money. She contacted the customer care many times but did not her money back. She posted her complaint with ICF on 28-04-2020 and ICF took the matter up with OYO. After several follow-ups and guidance to the customer, Ms. Singh got her refund back on 29/5. Gurugram, Haryana

Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015. Shabeer Ali, Malappuram Dist, Kerala 676122

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