chandrashekar_b | India Consumer Forum

Airlines and Easemytrip not correcting spelling mistake

I had booked 3 tickets to Bangkok via the easemytrip website. My travelling date is 24th October. My ticket booking id is EMTxxxxxxxx1. While booking, unfortunately, I entered an incorrect spouse name. Please help me in correcting this. I have dropped multiple emails and cald them on their customer care to correct it. but no …

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Refund from Amazon – Rs.20,000/- : Mr. Piyush Kumar of Faridabad, Haryana had returned a Yamaha Keyboard on 06-07-2016 (order no-404-6899635-7842713) to AMAZON and the product price was Rs.21,650. But Amazon refunded him only Rs.1,650. He approached Amazon many times but he could not get the balance money. He posted his complaint at ICF on 19-07-2016 and the issue was take up with Amazon and the vendor. After follow-ups, Amazon’s legal team confirmed refund made to the customer and the issue w… Read more Piyush Kumar, Faridabad, Haryana

Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar of Mumbai, Maharashtra had placed an order for Whirlpool microwave oven on 18-10-2014 with Snapdeal. The product was received in a damaged condition which was reported to Snapdeal immediately. Snapdeal was not attending to the issue properly and were giving non-committal responses. Mrs. Poddar posted her complaint with ICF on 21-01-2015 and the matter was taken up with Snapdeal. After many follow-ups, the issue was resolved to the c… Read more Mrs. Sangita Poddar, Mumbai

Refund from Travolook – Rs.12,882/- : Mrs. Gurpreet Chaudhary of Thane 400601, Maharashtra booked an air ticket through Travolook for Mumbi to Amritsar on 2nd Feb 2022, but it was cancelled due to price expiration. The customer was told that he will get refund with 15 working days but did not get refund. He contacted them several time through calls and emails but to no avail. Mrs. Chaudhary posted her complaint with ICF on 24-05-2022 and the matter was taken up with Travolook. The customer got… Read more Thane 400601, Maharashtra

Refund complaint against MakeMyTrip – Rs.32,444/-: Rahul Lodha & Deepali Jain of Parsiwada, Maharashtra (Email: rahullodha26(at)gmail.com) had booked from Delhi to Leh (on August 3rd 2010) through Make My Trip (MMT) for August 15th , 2010 by Kighfisher. MakeMyTrip did not provide the ticket and on 09-08-2010 Mr. Lodha found out from Kingfisher that no such flight was schedule for the said date of booking. Mr. Lodha subsequently cancelled the ticket and requested for refund which was not fort… Read more Makemytrip - 19.08.2010

Recovery of unsettled Security Deposit amount from Reliance Communications – Rs.654.26: Mr. Chandra Mohan of Ghaziabad (chandra175@rediffmail.com) had surrendered his Reliance Landline on 01-03-2009 after settling all the outstanding bills and applied for the refund of security deposit Rs.1000/-. Reliance had assured that his deposit would be refunded within 90 days. However, Mr. Chandra Mohan did not receive his refund even after 90 and he took up the matter with Reliance Customer Care. Foll… Read more Reliance Communications - 09.09.2009

Refund from Rediff.com shopping portal: Rs. 499/- : Avinash Singh, Katwaria Sarai, New Delhi, Email: avinash.27cool(at)gmail.com ordered an electronic equipment (Rechargeable Hair Beard Trimmer) on 20-02-12013 from Rediff Shopping. The product turned out to be defective and not matching with the product in outer cover pack. He was asked by Rediff to return the product to the seller produce Courier Receipt of delivery. He was in continuous touch with Rediff to resolve the issue but Rediff too… Read more Rediff.com Shopping - 26.03.2013

Refund from Travolook – Rs.2,175/-: Mr. Shabir Ahmed Ahmed of Rajouri, Jammu & Kashmir had tried to book flight tickets on Travolook 12-11-2020 however the tickets were not booked due to fare expiration. The customer did not get refund and he posted his complaint with ICF on 30-01-2021. The matter was taken up with Travolook and after follow-ups customer got his refund by 9-2-2021. Rajouri, Jammu & Kashmir

Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company: Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced. Samsung - 10.07.2009

PVR ticket booking problem Rs.1,015/-: Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this … Read more PVR Cinemas

Refund from Digigrains – Rs.6500/- : Ms. Prachi Wadhwani of Ahmedabad 380058, Gujarat paid Rs.8,948/- to Digigrains for their services to handle and boost sales of her Amazon account. However, the customer was not satisfied with the services provided by Digigrains and sought refund which they denied. Ms. Wadhwani posted her complaint with ICF on 10-07-2021 and the matter was taken up with Digigrains and Amazon. After follow-up and negotiations, the customer got a refund of Rs.6500/- and the matt… Read more Ahmedabad 380058, Gujarat

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