gautam_ks | India Consumer Forum

OYO rooms pathetic experience and poor customer care

I am writing to follow up on my booking at Oyo SilverKey Golden Cliff in Mumbai. It was one of the worst hotel experiences ever, and customer service has been even more worse! I have been constantly trying to get in touch with oyo team via email, call, app, twitter and even whatsapp care but …

Solved Complaints

Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a… Read more Sunita Sharma, Kota. Rajasthan

Refund from Travolook – Rs.11,281/-: Mr. Kamlesh Bajaj of Gandhidham, Gujarat 370240 booked tickets for the journey from Kanpur to Delhi on 24th Jan, from Delhi to Ahmedabad on 26th Jan, and from Ahmedabad to Kandla on 26th Jan, 2021 through Travolook, paying total amount of Rs.11,281.50. The customer was informed by Travolook that the above transactions were cancelled due to fare expiration and that the refund will be credited to his account within 7 to 10 working days. The customer repeatedl… Read more Gandhidham, Gujarat 37024

Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit… Read more Sangita Poddar, Mumbai

Complaint against ApolloMunich for mediclaim settlement – Rs.32,200/-: Mr. Ajay Sharma of New Delhi (Email: sharmaji38(at)gmail.com) underwent surgery for Appendicitis at Saraswati Hospital And Cancer Care Centre on 23 March and was discharged on 26 March. The total cost of treatment was Rs.32,200/- and was paid by him in cash, in full. Mr. Sharma submitted his claim with full documents to Apollo-Munich Insurance Company. His claim was not settled even after many reminders on the basis of a … Read more Apollo Munich - 15.07.2012

Replacement of Micromax Aisha A52 – Rs.5,441/-: Tushar Kanti Ghosh of South Biresh Pally, Madhyamgram, Kolkata – 700129, West Bengal (Email: anirban.ninja(at)gmail.com) had bought one ‘Micromax Aisha A52? smartphone from ‘The MobileStore’ at Madhyamgram, Kolkata-700129 on 23rd July. But to his great dismay he found that the set is having many problems which made it almost unusable. The problems which I have faced are frequent call drops, contacts missing, very low battery life and the… Read more Micromax

Refund from Jaldifatafat – Rs.2415/- : Mr. Krishna Kishore of Bhimavaram, Andhra Pradesh had ordered 2 Items from site www[.]jaldifatafat[.]com viz., BOSE TWS 2 Wireless Headphones With Mic and LCD Display Replacement With Touch Screen Digitizer Combo For Oppo Realme 2 Pro – Black. The order was palced on 08-05-2020 but Mr. Kishore did not receive the product even after 45 days. He posted his complaint at ICF on 22-06-2020 and the same was taken up with the parties concerned. The customer finall… Read more Bhimavaram, Andhra Pradesh

Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar of Mumbai, Maharashtra had placed an order for Whirlpool microwave oven on 18-10-2014 with Snapdeal. The product was received in a damaged condition which was reported to Snapdeal immediately. Snapdeal was not attending to the issue properly and were giving non-committal responses. Mrs. Poddar posted her complaint with ICF on 21-01-2015 and the matter was taken up with Snapdeal. After many follow-ups, the issue was resolved to the c… Read more Mrs. Sangita Poddar, Mumbai

Refund from Slocum Management – Rs.10,000/-: Mr. Ritesh Kumar of Serilingampally, Hyderabad, Andhra Pradesh (ritesh.keshwathkar[at]gmail.com) paid a sum of Rs.10,000/- against an advance of Rs.20,000/- to Slocum Management Consultancy for YEP. However, later, he decided not to take admission due to financial problems and had asked Slocum to cancel his application and refund the sum paid by him. Slocum refused to refund the money and Mr. Kumar posted his complaint with ICF on 27-12-2013. The m… Read more Hyderabad, Andhra Pradesh - 29.03.2014

Refund from Miracas – Rs. 2,890/- : Ms. Deeksha Shetty of Bangalore, Karnataka placed an order with miracas.com on 29.04.2016 and made online payment of Rs 2890. There was a delay in shipment and she called them several times to enquire about the reason for delay. Every time she was given misleading information and finally they sent a message on 23-06-2016 that the order has been cancelled since it was out of stock. The company said that they will give refund voucher but the customer wanted … Read more Deeksha Shetty, Bangalore, Karnataka

Refund from Indiaplaza – Rs.1,999/- Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai… Read more Indiaplaza.com

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