gopalswamy_da | India Consumer Forum

Inferior service of M/S. UPS Jetair Express Pvt Ltd.

I have imported one consignment from Ergotron – Italy. The consignment is booked through UPS jetair Express Pvt ltd to My company name Lakshmi Automation – Coimbatore. The shipment is landed in India on 9/02/2018. While making BOE information UPS staff made clerical mistake of company name as “LAKSHMI AUTOMATIC LOOM WORKS LTD” with GST …

Solved Complaints

Refund from Findscareers – Rs.3359/- : Ms Suchitra of Kalyan, Maharashtra had made payment of Rs.3,359/- to Findscareers in the backdrop of their job offers over telephone. She was informed that this was a one-time payment and there will not be any other charges. However, subsequently, she was asked to pay more and she declined. She later raised complaint and requested for refund from Findscareers. She posted her complaint with ICF on 06-11-2018 and the matter was taken up with them. Finally, sh… Read more Ms Suchitra, Kalyan, Maharashtra

Refund from Asia Steel – Rs.5,000/-: Mr. Navin Prasath of Ullagaram, Chennai 600091, Tamil Nadu had ordered for an antique oval sofa plus other items by paying a sum of Rs.5,000/- in advance on 04-11-2017. Even after three months he did not get delivery of the products. Mr. Navin Prasath posted his complaint with ICF on 08-02-2018 and the matter was taken up with the dealer, following which the customer got refund on 13-02-2018. Ullagaram, Chennai 600091, Tamilnadu

E-voucher from Air Asia for damaged luggage: Mr. Vipul Chandak of Tehsil Jaitaran, Pali 306101, Rajasthan had transported his newly purchased Microwave Oven by flight I5-1728 on 08-11-2018 from Bangalore to Jaipur vide PNR JW4N8M. He had paid Rs.1600/- for the said luggage and has also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Customer decided to book this ‘Fragile’ luggage … Read more Tehsil Jaitaran, Pali 306101, Rajasthan

Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014… Read more Mr. Vivek Sharma, Bangalore, Karnataka

Refund from Snapdeal – Rs.1600/-: Ms Shagufta Sulaiman, Kolkata, West Bengal ordered hp laptop battery from Snapdeal online shopping site. But when she didn’t get any update on getting the product she bought it from the market because of urgent need. When the product was received from Snapdeal, she saw it didn’t get fit into her laptop. She immediately lodged a complaint with Snapdeal and also wrote to them. After repeated reminders pickup was done after due verification and inspection of th… Read more Shagufta Sulaiman, Kolkata, West Bengal

Refund claim against Paramount Airways – Rs.5,954/-: On 23-06-2009 Mr. Mathews Prabhakaran of Chennai (mathews@fiwbs.in) booked a ticket to Delhi from Chennai thro’ online in Paramount Airways. Paramount airways staff later informed Mr. Prabhakaran on 06.07.09 that the flight scheduled for 12.07.09 was cancelled and the full refund would be credited to his card account. Mr. Prabhakaran did not receive the refund till 26-12-2009. ICF pursued the claim with Paramount Airways and Mr. Prabhaka… Read more Paramount Airways - 16.01.2010

Refund from Bagittoday – Rs.8,150/-: Manikandan D, Nethaji Road, Tiruvarur. 610002, Tamilnadu Email: maniikandan90(at)gmail.com placed an order worth Rs.4075/- on 22-10-2012, through online.(order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, they said he would receive the money Rs.8150/-(2×4075=8150 for extra two times debited) back to his account very soon. But even after a month the amount was not credited to his account. … Read more Bagittoday - 02.03.2013

Refund from Travolook – Rs.2,175/-: Mr. Shabir Ahmed Ahmed of Rajouri, Jammu & Kashmir had tried to book flight tickets on Travolook 12-11-2020 however the tickets were not booked due to fare expiration. The customer did not get refund and he posted his complaint with ICF on 30-01-2021. The matter was taken up with Travolook and after follow-ups customer got his refund by 9-2-2021. Rajouri, Jammu & Kashmir

Refund from Homeshop18 – Rs.2,140/-: David Johnson of Gaikata, Kharagpur 721301, West Bengal ordered a casserole from Home Shop 18 on 30.11.2014. The produce sent to him was of lower price. The customer reported this to Homeshop18 and returned the product as per their instructions. He however did not get refund even after repeated contacts with HS18. He posted his complaint with ICF on 12-01-2015 and got his money back with courier charges by 31-01-2015. David Johnson Kharagpur 721301, West Bengal

Complaint against MakeMyTrip.com for non-receipt of refund against delayed flights from Milwaukee to Delhi via Chicago and Frankfurt: Mr. Kumar Vijay Mishra (vizziee(at)yahoo.com) of Fort Collins CO USA 80521 had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt (on 5th Feb 2010) and back on the same route (on 12th Feb 2010). The United Airlines flight (from Milwaukee to Chicago) in the booking got delayed and so the entire trip was missed out. The Chicago–Frankfurt-Delhi ro… Read more Makemytrip.com - 05.03.2010

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Inferior service of M/S. UPS Jetair Express Pvt Ltd.

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Inferior service of M/S. UPS Jetair Express Pvt Ltd.

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