harshit_gu2022 | India Consumer Forum

Complaint regarding returns and refund from Amazon

I have ordered a product on 20th June 2022 on AMAZON but due to size issue I placed the return request which got accepted but no one came to pick the order and it got cancelled. Then i again did the same and no one came then too to pick the order and agent not …

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Solved Complaints

Customer charged for unsolicited debit card – Complaint against ICICI Bank: Dr. Boopathi Manickam of Madurai (psbmmba@yahoo.co.in) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed. ICICI Bank - 30.12.2009

Refund from Yatra – Rs.4,509/-: Mr. Randhir Ashar of Nagpur, Maharashtra had posted his complaint on 15-01-2021 regarding refund due from Yatra in the sum of Rs.4,509/-. Yatra had earlier confirmed that his refund has been processed on 03-12-2020. However, customer did not get refund and there was no response from Yatra to his emails. The matter was taken up with Yatra and after follow-ups, Mr. Ashar got his refund by 31st Jan 2021. Nagpur, Maharashtra 440010

Refund from Naaptol – Rs.4,373/- : Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-… Read more ChanndaNagar, Andhra Pradesh - 20.06.2013

Refund from GoIbibo – Rs.4756/- : Mr. Subhadip Ghosh of Kolkata had booked two flight tickets on 5th april 2020 for 18th april and 20th april. The journeys were from delhi to kolkata which was on 18th april,2020 and the journey from kolkata to delhi was on 20th april, 2020. But due to extension of lockdown the tickets got automatically cancelled. Subsequently, Goibibo transferred the amt of only Rs 2394 to the bank account against Rs.7610/-. He posted his complaint with ICF on 01-06-2020 and t… Read more 24 Parganas North, Kolkata

Website renewal was not done inspite of payment – Rs.2,404.50: Suresh Thiagarajan of Basavanagar, Bangalore, Karnataka (Email: suresh_jewels(at)yahoo.com) had paid an amount of Rs. 2404.50 towards the domain renewal and hosting charges as of 20th Nov 2012 to Internet Worldwide, Bangalore – 560006 on 20/11/2012. The domain was due to expire by 12th Dec 2012. He also received the invoice for the amount paid and was assured that the domain will be renewed from 13th Dec 2012 to 12th Dec 2013. H… Read more

Refund from Travolook – Rs.4,931/-: Mr. Alpeshkumar Gohil of Nani Rajasthali, Gujarat 364270 booked flight tickets on portal Travolook on 23-03-3021. However, the ticket got cancelled due to fare expiration and the customer was told that the refund would be soon. However, customer did not get refund and he posted his complaint with ICF on 14-04-2021. The matter was taken up with Travolook and customer finally got his refund by 20-04-2021. Nani Rajasthali, Gujarat 364270

Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-: Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO… Read more ABN Amro - 21.07.2009

NOC from Bajaj Finserv : Mr. Diljit San, Kozhikode, Kerala 673008 had availed a loan facility from Bajaj Finserv in 2007. Despite clearing the full loan in 2008, Bajaj Finserv was still harassing the customer by sending legal notice and also engaging recovery agents with wrongful demand of non-existing outstanding emi. Customer had already taken this up with Bajaj Finserv but with no positive result. The customer also came to know that Bajaj Finserv had made wrong reporting to CIBIL which ha… Read more Kozhikode, Kerala 673008

Refund from Spice Jet – Rs.5,908/-: Ms. Bidisha Chakraborty of Barasat – 700126, West Bengal (Email: bidishachakraborty0106[at]gmail.com) cancelled her Spice Jet, Mumbai-Kolkata-Mumbai ticket on 10-06-2014. Even after two weeks she did not get her money back even as Spice Jet kept maintaining the refund has been processed. Ms. Chakraborty posted her complaint with ICF on 26-06-2014 and ICF took up the matter with Spice Jet. Ms. Chakraborty finally got her money back by 01-07-2014.… Read more Barasat, West Bengal

Wrong charges by SBI Card – Rs.26,362/- : Mr. Nagamanoj of Kaggadasapura, Bangalore 560093, Karnataka had converted the entire outstanding on his sbicard credit card to restructuring in the month of Sept 2020. Thereafter he paid full EMI through Nach debit for 24 months as per the restructuring letter issued by SBI Card. Despite making full payment through EMI, in September 2022 he again received a statement showing an outstanding of 20277.75 INR. Mr. Nagamanoj contacted customer support and n… Read more Karnataka, Bangalore

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