khushi_pa | India Consumer Forum

Professional courier not delivering Rakhi

My parcel was containing rakhi for my son for rakshabandhan…i was suppose to it the courier on 2 August…called the office serevel time noone responding….n when ever i ask them they say aaj mali jase aaje mali jase…wht a hell…my son cried whole day…some how i got the person’s no who deliver in my area…he …

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Refund from Kidzee – Rs.14,500/-: Mr. Sankar Roy of Barasat, Kolkata 700128 had admitted his daughter at junior kg at kidzee barasat, kolkata, for the new session to be started from April 2015. But before starting of the new session he applied for the withdrawal of his daughter from the school and requested to refund the fees of Rs.14500 which the school authorities denied to refund. Mr. Roy posted his complaint with ICF on 07-03-2015 and the same was taken up the school authorities.… Read more Sankar Roy, Barasat, Kolkata

Refund from Harp Shack – Rs.3,399/- : Mr. Hariom Vyas of Jaisalmer 345001, Rajasthan ordered Harp Divine 3 earphone from their site and received defective product. He sent mail to them but did not get any response. He posted his complaint with ICF on 20-07-2020 and the matter was taken up with them. After follow-ups, the customer got his refund by 12-08-2020. Jaisalmer 345001, Rajasthan

Refund from Adidas – Rs.5099/- : Mr. Amrit Hans of Khunti 835210, Jharkhand ordered one men hoodie from on Addidas portal on 30/09/2022. He used debit card for paying but the payment failed first time though the money was debited from his account. He tried second time and again the amount got debited but customer received payment failed error message. Thus there was a double debit from his account though no order got placed. Customer mailed to the company to no avail. Customer posted his com… Read more Khunti 835210, Jharkhand

Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-: On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h… Read more Nitin Sawant, Mumbai - 12.08.2009

Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017. Ankita Jadoun, Jaipur 302020, Rajasthan

Refund from Digigrains – Rs.6500/- : Ms. Prachi Wadhwani of Ahmedabad 380058, Gujarat paid Rs.8,948/- to Digigrains for their services to handle and boost sales of her Amazon account. However, the customer was not satisfied with the services provided by Digigrains and sought refund which they denied. Ms. Wadhwani posted her complaint with ICF on 10-07-2021 and the matter was taken up with Digigrains and Amazon. After follow-up and negotiations, the customer got a refund of Rs.6500/- and the matt… Read more Ahmedabad 380058, Gujarat

Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014. Amballa Cantt., Haryana

Karbonn mobile service – Rs.12,000/-: Mr. Nagamallappa of Bangalore, Karnataka (nagamallappa[@]toyota-kirlsokar.co.in) had purchased Karbon Mobile S9. After 6 months, it was not switching on. The service center suggested battery problem but even after checking with another battery the problem was not resolved. The device was submitted to the service center but even after a month it was not returned. Mr. Nagamallappa posted his complaint with ICF on 21-11-2014 and finally got his device replaced… Read more Nagamallappa, Bangalore, Karnataka

Refund from Ebay for sending defective book – Rs.1690/-: Manoj Kumar Gupta of Ramamurthy Nagar, Bangalore, Karnatka (Email: xmgupta(at)gmail.com) purchased a book woth of 1690/- rupees on 18th throgh ebay & received the same on 2nd Nov 2012 in which 20-30 pages are blur and not readable. So he raised a complaint with ebay who said they would return the money. Then they called the customer on 9th Nov saying that the seller says the book was of good quality and no calim can be entertained. Sinc… Read more Ebay

Refund from Swiggy for non-delivery – Rs.477/-: Mr. Uttam Shah of Borivali (west), Mumbai 400092 placed order for food from Kiku’s restaurant, Borivali west through Swiggy on 31.01.21 @7.47 pm. The bill of Rs. 477/- was paid through credit card. The food parcel was not delivered and on enquiry with restaurant, the customer was told that the food was already picked up. On Swiggy all also initially it was showing that the delivery person was on the way but after sometime that also stopped. The … Read more Borivali (west), Mumbai 400092

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