kishan_pr | India Consumer Forum

Luggage missing in transit by GATI courier

Sir i parceled 6 thing ( 5 bags and 1 bike ) through gati courier service from madurai to ahmedabad on 3rd october . they told me they will deliver it within 4 days but they delivered after 6 days and also that time bike was missing they told me they will deliver the bike …

Solved Complaints

Refund from Makemytrip – Rs.6,865/- : Mrs. Rita Dweltz of Kolkata 700099, West Bengal booked 2 air tickets through Make My Trip on Spicejet and AirAsia flights for 01-04-2020 and 07-04-2020. Due to the pandemic lockdown both flights got cancelled and therefore the customer put in a refund request on the MakeMyTrip portal. However, even after repeated follow-ups customer did not get refund. She posted her complaint with ICF on 23-12-2020 and the matter was taken up with the parties concerned an… Read more Kolkata 700099, West Bengal

Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her… Read more Sujita Kushwaha, Bangalore 560100, Karnataka

Refund from Across Traveller – Rs.10,000/- – Mr. Kodakandla S Sai of Amalapuram, Andhra Pradesh had paid advance to Across Traveller in September 2016 for Kerala Holiday Package but he neither got booking details nor refund. He posted his complaint with ICF on 03-12-2016 and the matter was taken up with the party. Mr. Sai finally got his money back on 04-01-2017. Kodakandla S Sai, Amalapuram, Andhra Pradesh

Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th… Read more Ramya Gopinath, Chennai 600006

NOC from Bajaj Finserv : Mr. Diljit San, Kozhikode, Kerala 673008 had availed a loan facility from Bajaj Finserv in 2007. Despite clearing the full loan in 2008, Bajaj Finserv was still harassing the customer by sending legal notice and also engaging recovery agents with wrongful demand of non-existing outstanding emi. Customer had already taken this up with Bajaj Finserv but with no positive result. The customer also came to know that Bajaj Finserv had made wrong reporting to CIBIL which ha… Read more Kozhikode, Kerala 673008

Refund from Industrybuying – Rs.34,190/- : Mr. Donboklang Khardewsaw of Shillong 793001, Meghalaya purchased a projector from Industrybuying but received a defective product. Customer immediately contacted industrybuying by sending photos of the product. However, there was no support from them to resolve the issue. The customer posted his complaint on ICF portal on 30-12-2017 and the matter was taken up with Industrybuying. After follow-ups and guidance to the customer for legal steps, the c… Read more Mr. Donboklang Khardewsaw, Shillong 793001, Meghalaya

Wrong roaming plan activated by Airtel – Rs.3,999/- : Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction … Read more Satish, Vijayawada, Andhra Pradesh

Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-: Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint… Read more Yatra.com - 16.10.2009

Replacement of Micromax mobile by lalajionline.com: Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji. Lalajionline.com

Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0… Read more XLRI, Jharkhand - 08-09-2013

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