mahendrasinh_ja | India Consumer Forum

Regarding bad service of videocon d2h

I have Videocon d2h set top box. Recently my recharge validity is over. I am trying to recharge my account since many days. But recharge not processed. I had try to talk customer care. But they did not give satisfactory answer and said system is down call after 1 hour everytime but one hour is …

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Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018. Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand

Voltas AC unit replaced: Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010. Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010

Refund coupon from Ebay – Rs.480/- : Mr. Debapriyo Jana, Ichapur, Kolkata 743144, West Bengal returned a product to the Ebay Seller against which the Seller had assured refund coupon. As he did not receive the coupon even after 4 weeks, he posted his complaint with ICF on 16-08-2016. The complaint was submitted to Ebay / Seller and finally the customer got his refund coupon on 18-08-2016. Debapriyo Jana, Ichapur, Kolkata, West Bengal

Refund from Yepme – Rs.674/-: Mr. Vikram Rathod of Gandhinagar, Gujarat ordered an Item on 11th October on yepme.com and cancel it on 12th October. But until 14th December they did not refund his money. His emails and telephone calls went in vain. Finally, he posted his complaint with ICF on 14-11-2016 and the matter was taken up with Yepme. Mr. Rathod got his refund by 24-11-2016. Vikram Rathod, Gandhinagar, Gujarat

Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014… Read more Mr. Vivek Sharma, Bangalore, Karnataka

Refund complaint against MakeMyTrip – Rs.32,444/-: Rahul Lodha & Deepali Jain of Parsiwada, Maharashtra (Email: rahullodha26(at)gmail.com) had booked from Delhi to Leh (on August 3rd 2010) through Make My Trip (MMT) for August 15th , 2010 by Kighfisher. MakeMyTrip did not provide the ticket and on 09-08-2010 Mr. Lodha found out from Kingfisher that no such flight was schedule for the said date of booking. Mr. Lodha subsequently cancelled the ticket and requested for refund which was not fort… Read more Makemytrip - 19.08.2010

Replacement by Micromax – Rs.9,000/- : Mr. Somanathan M of Tirunelveli, Tamilnadu purchased Micromax Canvas A120 on Sep-2014. He faced problems since December 2014 and submitted the device to the service centre many times. But the issues could not be resolved. He posted his complaint with ICF on 02-03-2015 and the matter was taken up with the company. After follow-ups, the customer got replacement device on or about 12-03-2015. Somanathan M, Tirunelveli, Tamilnadu

Refund from Flipkart – Rs.759/-: Mr. Vaibhav Jain of Rajajinagar, Bangalore 560010, Karnataka made a UPI transaction through Google Pay to Flipkart on 25-Oct-2019 of INR 759/-. Though the amount was debited from his account but not recieved by flipkart. Mr. Jain complained about this to Goolgle Pay but the issue was not resolved. Mr. Jain posted his complaint with ICF on 28-01-2020 and ICF guided him in the matter on the steps to be taken. Finally Mr. Jain received refund on 02-03-2020.… Read more Rajajinagar, Bangalore 560010, Karnataka

Refund from Bagittoday – Rs8,150/- Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu (Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac… Read more Bagittoday

Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t… Read more Delhi - 08.11.2013

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