manju_ma | India Consumer Forum

Extra money charge in the name of excess baggage by Air Asia

My mother was travelling from Kolkata to Bangalore by AirAsia. She is a senior citizen and she was travelling alone. As per rules, the allowed limit for checkin baggage is 15kgs and cabin baggage is 7kg. At the checkin counter, the staff Ms.Mxxxx Yxxxxx, asked my mother to give her cabin baggage on pretext of …

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Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Yatra.com - 25.07.2009

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Extra money charge in the name of excess baggage by Air Asia

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Extra money charge in the name of excess baggage by Air Asia

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