mary_sh | India Consumer Forum

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Water Bill payment through Mobikwik deducted but not paid to biller

I made a payment of Rs.2416 to BWSSB (S-575706) on 16th Jan 2018 through Mobikwik. The payment got deducted from my bank account but is still not credited to the biller neither did I get any refund of my money. I have raised tickets and tried contacting them but in vain. Their app is hopeless …

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