mohanan_pi | India Consumer Forum

Refund issue with Reliance Communications

Broadband wire connection-Subscriber Last bill payment Rs.3162/- paid on 12-05-2017. Internet stopped working on 5-6-2017. Request made to terminate on 7-6-2017. Service Terminated on 19-6-2017 Promised by e-mail dated 13-7-2017 by Mr. Axxxr Sxxxxa Officer-Customer Care to make refund within 45-60 days of termination by DD and will receive the DD at my billing address. …

Solved Complaints

Complaint against MakeMyTrip for short-refund – Rs.4,285/-: Mr. Angad Nagpal of Delhi (Email: angad_21(at)hotmail.com) had received short payment of refund against the cancellation of Kingfisher Airlines flight booked through MakeMyTrip in the sum of Rs.4,285/-. After not receiving the short paid refund amount even after reminders, Mr. Nagpal posted his complaint with ICF. ICF took up the matter with MMT and Mr. Nagpal received his balance refund amount on 26-07-2010. Makemytrip - 26.07.2010

Refund from Red Bus / Travel services for changing bus service: Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t… Read more Redbus.in - 31.03.2013Chennai

ICICI Bank wrongfully debits charges for alleged dishonor of cheque – Rs.55/- Mr. Boopathi Manickam of Madurai, Tamilnadu had posted a complaint on 04-08-2009 about wrongful debit of charges by ICICI Bank for alleged dishonour of cheque. As per Mr. Manickam, the bank had failed to assign proper reason for the charges and had also not returned the cheque to him. The bank had itself represented the cheque which got cleared the second time. ICF took up the matter with the ICICI Bank and subseque… Read more ICICI BankBoopathi Manickam, Madurai, Tamilnadu

Refund of flight booking amount from Travolook – Rs.4959/-: Mr, Robert Antony of Chennai 600024, Tamil Nadu booked Indigo airlines ticket on 5th April 2021 in Travolook website and got a message that booking is in progress and will be confirmed within 30 min. However, he received an email stating booking is cancelled due to fare expiry. Since the customer did not receive refund he posted his complaint with ICF on 6/4/21 and the matter was taken up with Travolook. Mr. Antony received refund by … Read more Chennai 600024, Tamil Nadu

Refund from Fossil – Rs.2097/- : Vijeta Hegde of Bangalore, Karnataka,560097 purchased an item from Fossil India website (online) on July 22nd 2021 and the item was delivered to her on July 25th 2021. The Since the item was not matching her expectation, she raised a return request with the company on July 25th 2021 and after repeated follow ups with Fossil India , the item was picked up on 9th Aug 2021 and it reached Fossil India warehouse on 11th Aug 2021. However, customer did not receive re… Read more Bangalore, Karnataka 560097

Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-: Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO… Read more ABN Amro - 21.07.2009

Refund from Jaldifatafat – Rs.2415/- : Mr. Krishna Kishore of Bhimavaram, Andhra Pradesh had ordered 2 Items from site www[.]jaldifatafat[.]com viz., BOSE TWS 2 Wireless Headphones With Mic and LCD Display Replacement With Touch Screen Digitizer Combo For Oppo Realme 2 Pro – Black. The order was palced on 08-05-2020 but Mr. Kishore did not receive the product even after 45 days. He posted his complaint at ICF on 22-06-2020 and the same was taken up with the parties concerned. The customer finall… Read more Bhimavaram, Andhra Pradesh

Complaint against allschoolstuff.com regarding partial delivery: Shilpa Parulekar of Sewree, mumbai -15, maharashtra (Email: shylpa(at)yahoo.com) ordered some goods with Allschoolstuff.com by paying advance money. Goods were delivered only in part and for the remaining goods Ms. Shilpa had been sending repeated reminders but to no avail. She posted her complaint with ICF on 09-01-2013 and finally her issue got resolved by 15-01-2013. Allschoolstuff.com - 15.01.2013

Refund from Snapdeal for return of damaged product – Rs.4,469/: Mrs. Lina Heredia of Mumbai, Maharashtra (russel_athaide[@]hotmail.com) ordered a “study table with 3 Drawers” from Snapdeal which arrived in damaged condition. Though snapdeal agreed to take it back they asked the customer to return the product with a reimbursable courier charge of Rs.400/-. However, the customer could not find any courier for Rs.400/- to deliver the product and Snapdeal were not willing to co-operate. Mrs. Lina po… Read more Mrs. Lina Heredia, Mumbai, Maharashtra

Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014. Amballa Cantt., Haryana

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