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Refund not received from Jio Mart for cancelled order

I had tried purchasing Iphone 13 from Jio mart on 17th November, Time of transaction is 22:38:00. On the payment processing page, my amount of rs.58863.36 was debited from my hdfc credit card and amount of around 452 was debited through my reliance one royalty points.It has been 11 days since the incident and I have …

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