mukul_ja2018 | India Consumer Forum

Wrong product received from Zookr

I order from the ecommerce website. The photo as shown in website was really nice cool watch, but after receiving the order I realised I received the wrong product. On contacting the company, they replied that the return is not available as per our return policy. But, their return policy clearly states that we provide …

Solved Complaints

Refund from Travolook – Rs.4,654/-: Mr. Bhanu Pratap Singh of Indore, Madhya Pradesh booked a flight ticket from Srinagar to delhi on 03/11/2020. He latter received a mail stating that ticket was cancelled due to fare expiration but he still did not receive refund amount. Mr. Singh tried many times via email and phone to talk to support executives, but there was no positive response. Mr. Singh posted his complaint with ICF on 05-12-2020 and the matter was taken up with Travolook. Finally Mr. Sin… Read more Indore, Madhya Pradesh 452010

Refund from Findscareers – Rs.3359/- : Ms Suchitra of Kalyan, Maharashtra had made payment of Rs.3,359/- to Findscareers in the backdrop of their job offers over telephone. She was informed that this was a one-time payment and there will not be any other charges. However, subsequently, she was asked to pay more and she declined. She later raised complaint and requested for refund from Findscareers. She posted her complaint with ICF on 06-11-2018 and the matter was taken up with them. Finally, sh… Read more Ms Suchitra, Kalyan, Maharashtra

Faulty blackberry delivered by Rediff Shopping – Rs.3,923/-: Shirish Dalal of Andheri West, Mumbai 400 058, Maharastra Ordered Blackberry 8330 World Edition mobile from Rediff shopping. Order no – 7468136. He received the product and made payment of Rs.3923 COD. When he opened the pack later he found the device was defective. He tried calling Rediff contacts and send emails but there was no response from them. He posted his complaint with ICF on 17-11-2012 and ICF pursued the matter with R… Read more Rediff Shopping

Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company: Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced. Samsung - 10.07.2009

Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013. Calicut, Vadakara, Kerala - 21.08.2013

Refund from Indiaemporium.com – Rs.2,899/-: Arun P Thampi of Chengelpet, Kancheepuram Chennai 603202, Tamilnadu (Email: arunpthampi(at)gmail.com) placed an order with on October 27, 2012 at indiaemporium.com by paying full amount. Of Rs.2,899/-. Since the day, the order was in processing status and Mr. Thampi lodged a complaint regarding this on December 04,2012. He did not receive any response and his calls were not attended to. He posted his complaint with ICF on 16-12-2012 and finally got … Read more indiaemporium.com

Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014. Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra

Refund for defective product from Homeshop18: Mr. Suman Macherla of Moula Ali, Hyderabad, Andhra Pradesh (Email: mac.sum[at]gmail.com) purchased Wespro charger(order no:948245695 from HomeShop18 and received a defective product on July 8th 2014. As per return policy he mailed them on 9th July 2014 but did not get any response for his mails and telephone calls. He posted his complaint on 22-07-2014 and the matter was taken up with Homeshop18. Mr. Macherla got refund by 27-07-2014. Moula Ali, Hyderabad, Andhra Pradesh

Complaint against satvikshop.com for non-delivery – Rs.199/-. Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013. Satvikshop.com - 26.03.2013

Complaint against AutoIndia for non-receipt of dues: Mr.S.K.Gupta of Noida, who was contracted by AutoIndia to work as an Auto Expert for their web portal http://www.autoindia.com, had posted a complaint in the Forum on 19-08-2009 with regard to non-receipt of his dues from AutoIndia. Mr. Gupta now confirms that an amicable settlement agreement has been reached between him and Mr. Binu T.G. of AutoIndia.com for settling the dues by AutoIndia.com. S.K.Gupta, Noida - 18.09.2009

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