naresh_vi | India Consumer Forum

Wrong product delivered by Amazon vendor, no support

Regarding wrong product delivered and amazon denies refund. Value: 21999 I have ordered iqoo z7 pro 5g on 15/11/2023 and delivered on 17/11/2023 but instead of my smart phone there was a dummy phone in it when I requested refund amazon investigated and denied my refund they not even asked me for any proof they …

Solved Complaints

Complaint against Omaxe Ltd. for non-receipt of refund money – Rs.3,00,000/-: Mr. Yogesh Chandra Srivastava of Lucknow (yogesh_c2001@sify.com) had paid Rs 300,000/- to Omaxe Ltd. towards pre-booking amount of a flat in the Jaipur project thru second purchase. The title & assignment was duly registered by Omaxe in Mr. Yogesh’s and his wife’s name. As the builder had not acquired land for the project and it was getting delayed, Mr. Yogesh applied for refund on 12/03/2009. However, he did no… Read more Omaxe - 07.01.2010

Refund from Palm Exotica – Rs.7,432/- : Mr. Ramkumar Kaleeswaran of Hyderabad, Telangana 500 084 stayed at Palm Exotica resorts on 20th May 2022 and checked out on 21st. Since he paid for two days but checked out within 1 day, he was to receive a refund from them of Rs. 7432/-. He did not receive refund despite several calls to them and email to them. He posted his complaint with ICF on 28-11-2022 and the matter was taken up with the opposite party for refund. Finally Mr. Ramkumar received ref… Read more Hyderabad, Telangana 500 084

Refund from Nutrabay – Rs.5,235/-: Mr. Midhun Jyothis of Mangaluru 575007, Karnataka purchased Super Mass Gainer powder from Nutrabay on 16-01-2021. Customer was not satisfied with the quality and taste of the product received by him and reported the same to Nutrabay with a request for refund. Since he did not get refund he posted his complaint with ICF on 21-01-2021 and the matter was taken up with Nutrabay and the distributor. After follow-ups, customer got refund on or around 09-02-2021.… Read more Mangaluru 575007, Karnataka

Refund from Safal Teachers institute – Rs.3000/-: Ms. Namrata Gorava, Mumbai, Maharashtra had paid Rs.3000/- for a course but she did not attend the same and she wanted refund. She requested the institute for refund but did not get any response. Ms. Gorava posted her complaint with ICF on 11-07-2019 and the matter was taken up with the institute. After further follow-ups and guidance to the customer, Ms. Namrata got her refund by around 17-07-2019. Ms. Namrata Gorava, Mumbai, Maharashtra

Refund from Hathway – Rs.2,350/- : Mr. Monindra Das of Bangalore subscribed to Hathway Digital Cable TV services subscribed on 07-12-2018 by paying Rs.2.350/-. The technician installed a demo set top box and the customer was assured of a new HD Set-top box within 7 working days. Hathway also assured the customer that his billing cycle will start after provisioning of the new HD set-top box and post completion of three-month free subscriptions. However, customer did not get a new set top box ev… Read more Monindra Das, Bangalore, Karnataka

Cancellation of ticket by Spicejet – Rs.5,000/-: Ms. Nidhi Mishra, Kanpur, Uttar Pradesh had bought round-trip ticket on Mangalore-Delhi-Mangalore sector for two passengers. The ticket was later split due to change in one of the passengers. There was no change in Ms. Mishra’s journey date but she was surprised to find her ticket had been postponed to a later date by Spicejet. She was not allowed to board the flight on the scheduled date. She had to incur extra expenses due to the sudden deve… Read more Spicejet - 11.04.2013

LIC not reissuing survival/maturity benefit cheque: Ms. Neetu Singh, Hyderabad, Andhra Pradesh LIC policy matured on 27-02-2013 but the maturity cheque was despatched to the old address even though she had provided the required NEFT mandate with new address. LIC said it will take time to get back the cheque and issue no payment instructions. She posted her complaint at ICF on 01-04-2013 and subsequently got the amount by 12-04-2013. Life Insurance Corpn. of India - 12.04.2013

Refund from Bagittoday – Rs.2,149/-: Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013. SAHARANPUR, Uttar Pradesh - 20.07.2013

Refund from Ebay – Rs.7,000/-: Mr. Srikanth Suman Garishakurthi of Bellandur, Bangalore ordered Moto E 4G mobile device with Ebay and received the in unsealed pack of Galaxy Note 3. He had immediately raised a claim and was asked by the Seller to return the device so that he will arrange to send the actual product. However, the customer was apprehensive to take another device from the dealer as he had lost confidence and he asked for refund. Therefore the wrong product was picked up from the c… Read more Srikanth Suman Garishakurthi, Bellandur, Bangalore

Refund from Indiarush – Rs.1,642/- : Mr. Christy Chris of Jubilee Hills, Hyderabad 500033 ordered a saree from indiarush on 13-06-2017 worth rupees 1642/- Order#100673668. But the product was not good and he returned the saree by courier service [worth 260/-] to the provided address. They credited the amount to the indiarush account credits instead of refunding the money to him. He posted his compliant on 07-07-2017 and the matter was taken up with Indiarush. Customer finally received r… Read more Jubilee Hills, Hyderabad

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