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Unfair practices by OLA

ANI Technologies Pvt.Ltd stylised as OLA is a transportation network company providing taxi services. From the past 4-5 months we have witnessed enormous increase in fares to an extent of 50% with a clause that due to current traffic condition, non availability of vehicle and/or high demand of vehicle prices are more than regular charges. …

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Refund claim against Yatra.com – Rs.5089/-: Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was … Read more Mr. Sumeet Kumar, Delhi - 07.03.2010

Refund from Shopclues – Rs.15,990/- : Amit Kumar Nath of Surapet, Vinayagapuram ordered a 32 inch samsung LED tv on shopclues.com on 23rd Jan,2016. vide order no 873104317. As per shopclues the material was shipped through beacon surface carrier and expected delivery date date was between 6th feb, 2016 to 9th feb,2016. However, he did not receive the product and did not receive any firm response from Shopclues to his emails. He posted his complaint with ICF on 09-02-2016. The customer got his … Read more Amit Kumar Nath, Surapet, Vinayagapuram

Replacement of Chimney by Kutchina – Rs.19,900/- : Subhajit Dey of Ambagan, Kolkata 700028, West Bengal purchased a Kutchina kitchen chimney (Model Name – Smarty) on the 08/06/2017. From the 3rd day of purchase, he started facing problems of “Oil leakage”. Even after three visits by the technician the chimney could not be repaired and the customer requested for replacement. After not getting any support from the company, Mr. Dey posted his complaint with ICF on 25-08-2017. The matter was taken… Read more Mr. Subhajit Dey, Ambagan, Kolkata 700028, West Bengal

Refund from Air Asia – Rs.14,036/- : Mr. Soumavo Sarkar of Bangalore 560083, Karnataka booked 2 tickets with AirAsia for 14th June 2020, flight number – I5-1982 via website happyeasygo.com. The total ticket costing was Rs. 14,036.00. However on 30th May, 2020, the airlines cancelled the flight due to operational reasons and customer got the confirmation on registered mobile number with no confirmation about the refund. Since then customer tried to contact the AirAsia customer service center… Read more Bangalore 560083, Karnataka

Complaint against India Times Shopping for refund – Rs.1,440/-: Ms. Arpita Mahapatra of Kolkata (sinhamahapatraarpit(at)@yahoo.com) had ordered for 8GB Spy Hidden Pen Camera on 19th September 2009 with Times Shopping after seeing an advertisement in the Times of India paper ( Kolkata Branch 16th September ) by making a payment through cheque to their agent . After not getting the product even after a month, she contacted India Times customer care. She was told that her order was cancelled as… Read more Indiatimes shopping - 05.12.2009

Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive… Read more Nilay Nandy Majumdar, North 24 Parganas, West Bengal

Refund from Snapdeal – Rs.33,399/- : Mr. Raju Saha of Islampur, Uttar Dinajpur, West Bengal 733202 had purchased a Micromax TV from Snapdeal and the same was delivered on 24-06-2016. However, the product had defects and, as per instructions from Snapdeal, Mr. Saha had returned the product on 29-09-2016. Even after receiving the TV on 09-07-2016, Snapdeal did not refund the money. Mr. Saha posted his complaint with ICF on 24-09-2016 and the matter was taken up with Snapdeal. After continuous fol… Read more Raju Saha, Islampur, Uttar Dinajpur, WB

Refund from Flexi Tours – Rs.2,854/- : Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc… Read more Munger, Bihar - 14-07-2013

SB account debited twice for a single ATM withdrawal – complaint against SBI, Bhopal – Rs.600/-: On 8-7-09 Mr. Alam of Bhopal had drawn a sum of Rs.600 and Rs.100 from Koh-e-Fiza Bhopal SBI ATM. He complained that his account was debited twice for Rs.600/-. He had lodged a complaint with the bank accountant on 10-07-2009 but there was no response from the bank. Mr. Alam posted his complaint in the ICF site on 31-07-2009 and ICF had duly taken up the matter with the higher authorities of the b… Read more Alam, Bhopal

Refund from Liebherr Refrigerator – Rs.26,300/- : Mr. Pramod Ramteke of Nagpur 440034, Maharashtra Purchased Liebherr Refrigerator from CPR Distributors. In the last week of June 2021 complaint was registered regarding ineffective cooling and it was attended after 6 days. Again on August 2021 same complaint registered. However the problem was not resolved even after a month. The customer posted his complaint with ICF on 06-08-2021 and the matter was taken up with the company and the dealer. The… Read more Nagpur 440034, Maharashtra

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