prakhar_pa | India Consumer Forum

Regarding refund from UPSRTC after bus cancellation

I had booked my tickets from Lucknow to Prayagraj for 09/11/2023 and unfortunately the bus was cancelled by UPSRTC. I spoke to the executives and was informed that my booking amount will be refunded within 10 days. It has been 15 days and i haven’t received a single penny back. Please look into this matter. …

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Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t… Read more Mumbai, Maharashtra - 31.08.2013

Refund from 100besbuy.com – Rs.18,000/-: Gowrishankar Ramadurai of Puttaparthi, Andhra Pradesh (Email: rgshankar76{at}gmail.com) booked three holiday packages with 100bestbuy.com against their offer Blackberry or Dell laptop. However, later he found that he is unable to avail any packages and he did not get the gifts. He posted his complaint with ICF on 20-03-2013. The complaint was taken up with 100bestbuy and after serious follow-ups by ICF and Mr. Ramadurai, the money was refunded to hi… Read more Puttaparthi, Andhra Pradesh - 07.06.2013

Refund from Yepme – Rs.1,280/-: Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013. Yepme - 03.05.2013Shillong, Meghalaya

Refund from GoIbibo – Rs.1,145/-: Sudeshna Basu Mallick of Balanagar, Hyderabad, AP (sude.basu[@]gmail.com) had booked a Deluxe Non AC Room for her parents Hotel Kinnera Comforts at goibibo.com on November 8th. However when her parents went to check in they were told they had to pay Rs 1145 extra as the booking was done in November at a rebate but in December the rates have risen. Her father was forced to pay the extra amount and GoIbibo were not willing to compensate for the excess amount. Ms. … Read more Sudeshna Basu Mallick, Balanagar, Hyderabad, AP

Refund from Makemytrip – Rs.1640/-: Ms. Myrah Pinto of Pune, Maharashtra had on 26-06-2019 cancelled two tickets booked on Makemytrip and was supposed to get refund of Rs.1640/-. Eventhough MMT provided refund remittance details the amount was not credited to her account due to technical issues. Ms. Pinto had posted her complaint with ICF on 23-11-2019 and the matter was taken up with MMT. ICF also guided Ms. Pinto in following up with the beneficairy bank and finally she got her refund on 12-0… Read more Pune, Maharashtra

Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-: Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint… Read more Yatra.com - 16.10.2009

Refund from Shopmonk – Rs.10,999/- + 1500: – Mr. Rajeev Jha of Raipur 492007, Chattisgarh bought Sony Experia Z1, 16 GB purple colour from ShopMonk site on 09.11.16. On 07.02.17 the sim slot in the mobile developed a problem, shopmonk arranged pickup and sent back to me after they confirmed to repair it properly on 15.04.2017. Rs. 1500.00 was paid as repair charges upon receipt of the product. However the issue still remained and was intimated to ShopMonk on 16.04.2017. ShopMonk again arranged p… Read more Raipur 492007, Chattisgarh

Refund from Huawei – Rs.8,999/- : Mr. Vishal Sevak of Rajkot 360001, Gujarat ordered Honor 5C mobile from https://store.hihonor.com/in. on 12 Augast 2017. He paid for same phone on same site via credit card, the value of mobile is Rs.8999. On same day he cancelled the order #6710107960. Since then he was in touch with customer care of company via mail and phone calls but there was no response from the company. Mr. Sevak registered his complaint with ICF on 02-10-2017 and the matter was take… Read more Mr. Vishal Sevak, Rajkot 360001, Gujarat

Complaint against India Times Shopping for refund – Rs.1,440/-: Ms. Arpita Mahapatra of Kolkata (sinhamahapatraarpit(at)@yahoo.com) had ordered for 8GB Spy Hidden Pen Camera on 19th September 2009 with Times Shopping after seeing an advertisement in the Times of India paper ( Kolkata Branch 16th September ) by making a payment through cheque to their agent . After not getting the product even after a month, she contacted India Times customer care. She was told that her order was cancelled as… Read more Indiatimes shopping - 05.12.2009

Refund from Indiaplaza – Rs.1,999/- Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai… Read more Indiaplaza.com

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