rajat_ka2017 | India Consumer Forum

Dominos delivered my pizza to another customer

I checked into Dominos pizza, Vijay Nagar, Jabalpur(M.P.) and ordered my pizza. I waited for 40 mins. and went to the counter to inquire about my order. Because of the fault of the staff, they delivered my pizza to some another customer. Afterwards, due to wastage of my time, I had to place a new …

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Refund from Neartion – Rs. 4,490/-: Mr. K Ramu of Naimnagar 506001, Andhra Pradesh ordered a product on nearton on 28/12/16. His order id was 2448248 and he paid by debit card amount Rs 4490/-. He neither got the product nor refund. He posted his complaint with ICF on 20-01-2017 and the matter was taken up with the parties concerned. After follow-ups, Mr. Ramu finally got his refund by 15-02-2017. K.Ramu, Naimnagar 506001, Andhra Pradesh

Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Indrani Rao, Mumbai

Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015. Shabeer Ali, Malappuram Dist, Kerala 676122

Refund from GoIbibo – Rs.4756/- : Mr. Subhadip Ghosh of Kolkata had booked two flight tickets on 5th april 2020 for 18th april and 20th april. The journeys were from delhi to kolkata which was on 18th april,2020 and the journey from kolkata to delhi was on 20th april, 2020. But due to extension of lockdown the tickets got automatically cancelled. Subsequently, Goibibo transferred the amt of only Rs 2394 to the bank account against Rs.7610/-. He posted his complaint with ICF on 01-06-2020 and t… Read more 24 Parganas North, Kolkata

Refund from Fossil – Rs.2097/- : Vijeta Hegde of Bangalore, Karnataka,560097 purchased an item from Fossil India website (online) on July 22nd 2021 and the item was delivered to her on July 25th 2021. The Since the item was not matching her expectation, she raised a return request with the company on July 25th 2021 and after repeated follow ups with Fossil India , the item was picked up on 9th Aug 2021 and it reached Fossil India warehouse on 11th Aug 2021. However, customer did not receive re… Read more Bangalore, Karnataka 560097

Customer charged for unsolicited debit card – Complaint against ICICI Bank: Dr. Boopathi Manickam of Madurai (psbmmba@yahoo.co.in) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed. ICICI Bank - 30.12.2009

Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015. Radhika Bansal, Gurgaon, Haryana

Complaint regarding UPS purchased through Ebay – Rs.1,186.55 Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther… Read more Ebay.in - 09.04.2013

Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back. Manesar, Gurgaon, Haryana - 23.08.2013

Refund from Citrus Checkinns – Rs.20,000/-: Mr. Vineet Mampilly of Navsari, Gujarat (Email: vineet.tm[at]gmail.com) paid on 15-04-2013 a sum of Rs.20,000/- on the basis of the vacation packages offered by the representatives of Citrus Checkinns. However, later he found that the offers were not valid and Citrus Checkinns failed to honor them. Mr. Vineet Mampilly requeted for refund of his payment. As the refund was delayed he posted a complaint with ICF on 18-05-2013 and after pursuing the com… Read more Navsari, Gujarat - 24.05.2013

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