safal_ch | India Consumer Forum

Order cancelled by Zomato arbitrarily, without delivering food

I have ordered food , but Zomato delivery boy did not deliver the order & it was cancelled by them without informing us. When asked for the order, Zomato delivery boy rudely replied that my mobile was not reachable & hence they have cancelled. Now my question is when proper address details are provided with …

Solved Complaints

Complaint against Omaxe Ltd. for non-receipt of refund money – Rs.3,00,000/-: Mr. Yogesh Chandra Srivastava of Lucknow (yogesh_c2001@sify.com) had paid Rs 300,000/- to Omaxe Ltd. towards pre-booking amount of a flat in the Jaipur project thru second purchase. The title & assignment was duly registered by Omaxe in Mr. Yogesh’s and his wife’s name. As the builder had not acquired land for the project and it was getting delayed, Mr. Yogesh applied for refund on 12/03/2009. However, he did no… Read more Omaxe - 07.01.2010

Refund from Naaptol – Rs.4,373/- : Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-… Read more ChanndaNagar, Andhra Pradesh - 20.06.2013

Refund from Hathway – Rs.2,350/- : Mr. Monindra Das of Bangalore subscribed to Hathway Digital Cable TV services subscribed on 07-12-2018 by paying Rs.2.350/-. The technician installed a demo set top box and the customer was assured of a new HD Set-top box within 7 working days. Hathway also assured the customer that his billing cycle will start after provisioning of the new HD set-top box and post completion of three-month free subscriptions. However, customer did not get a new set top box ev… Read more Monindra Das, Bangalore, Karnataka

Refund from Shoposum – Rs. 699/- : Mrs. Rashika of Bangalore, Karnataka ordered fastrack watches from Shoposum website. The watches ordered were Fastrack brand but when she opened the courier they had delivered a local brand watches. She raised return return request as mentioned in their website but there was no response from them. The customer posted her complaint at ICF on 10-05-2018 and the matter was taken up with them. After follow-ups, the customer got her money back on 13-05-2018.… Read more Bangalore 562125, Karnataka

Complaint against BlazeFlash couriers for delivering consignment at wrong address: Ms. Asha Kumari of Delhi had couriered a packet containing admission document (for National Institute of Construction Management and Research (NICMAR) 25/1 Balewadi, N.I.A. post office, Pune 411045, India) and DD for Rs.25,000 through BlazeFlash couriers on 08-08-2009. The courier packet was delivered at a wrong address by BlazeFlash courier. Inspite of Ms. Asha Kumari’s requests over phone to various person… Read more Asha Kumari, Delhi -10.09.2009

Refund from United Travel – Rs.30,000/-: Mr. Shreenath Deshpande of Bangalore had paid Rs.30,000/- to United Travel agents towards booking of Simla-Manali-Agra package. The amount was deposited into the agents Indian Bank account on 30/11/2016. However, after receipt of the money, there was no response from the agent even after repeated emails. Mr. Deshpande posted his complaint with ICF on 08-12-2016 and the matter was taken up with the agent. ICF also guided Mr. Deshpande to submit a formal c… Read more Shreenath Deshpande, Bangalore

Refund from Harp Shack – Rs.3,399/- : Mr. Hariom Vyas of Jaisalmer 345001, Rajasthan ordered Harp Divine 3 earphone from their site and received defective product. He sent mail to them but did not get any response. He posted his complaint with ICF on 20-07-2020 and the matter was taken up with them. After follow-ups, the customer got his refund by 12-08-2020. Jaisalmer 345001, Rajasthan

Waiver of Charges by ICICI Bank – Rs.1,100/-: Mr. Pankaj Sharma of Sikar 332001, Rajasthan was having a no minimum balance account with Rajasthan Bank which was later merged with ICICI Bank. However, after merger, ICICI Bank started charging for non-maintenance of minimum balance without notification to the customer. His repeated email to ICICI to waive the charges did not produce any result. He posted his complaint with ICF on 27-07-2016 and the matter was taken up with the bank. Finally, the … Read more Pankaj Sharma, Sikar 332001, Rajasthan

Complaint against AutoIndia for non-receipt of dues: Mr.S.K.Gupta of Noida, who was contracted by AutoIndia to work as an Auto Expert for their web portal http://www.autoindia.com, had posted a complaint in the Forum on 19-08-2009 with regard to non-receipt of his dues from AutoIndia. Mr. Gupta now confirms that an amicable settlement agreement has been reached between him and Mr. Binu T.G. of AutoIndia.com for settling the dues by AutoIndia.com. S.K.Gupta, Noida - 18.09.2009

Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016. Akash Pandey, Rajajipuram, Lucknow

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Order cancelled by Zomato arbitrarily, without delivering food

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