samudyata_bh | India Consumer Forum

Fraud sales on Instagram

Ordered for an iPhone off Instagram. The name of the account is @legitimate_seller. His account was promising as it contained customer reviews and all. He said that the method of payment is Paytm, and therefore, I transferred ?45,000 to his Paytm account on September 4th, 2017. Since then, I haven’t received anything, I didn’t get …

Solved Complaints

Refund from United Travel – Rs.30,000/-: Mr. Shreenath Deshpande of Bangalore had paid Rs.30,000/- to United Travel agents towards booking of Simla-Manali-Agra package. The amount was deposited into the agents Indian Bank account on 30/11/2016. However, after receipt of the money, there was no response from the agent even after repeated emails. Mr. Deshpande posted his complaint with ICF on 08-12-2016 and the matter was taken up with the agent. ICF also guided Mr. Deshpande to submit a formal c… Read more Shreenath Deshpande, Bangalore

Refund from GoIbibo – Rs.50,670/- : Mrs. Abha Sahu of Bangalore, Karnataka, 560037 had booked flight tickets on GoIbibo for travel on Air Asia flight during lockdown period. However, the flight was cancelled due to lockdown and the customer was experiencing difficulty in getting refund. Customer approached us on 24-04-2020 and the matter was taken up with the respective parties. Sincere there was no action from Go Ibibo / Air Asia, the matter was followed up based on the Supreme Court decisio… Read more Bangalore, Karnataka 560037

Refund against defective Prestige induction cook top – Rs.3,500/-: Mohan Lal Agrawal of Ghantaghar Chock Niharika Korba, Chhattishgarh purchased prestige induction cooktop pic 3.0 v2 in September 1012 with warranty. But After 15 days of using Induction cook top developed defects. It was serviced by the company but again after 10 days it starter giving problems. The device went out of order 5 times in 7 months and Mr. Agrawal demanded refund or replacement. Getting no response from the dealer … Read more Prestige - 13.04.2013

NOKIA not honouring Warranty: Vijay Shanker, Bommair palayam, NEAR PONDICHERRY, Tamil Nadu (Email: vsjsatsanga(at)gmail.com) had a very bad experience in PONDICHERRY where Nokia mobile phone was taken to their service centre, who kept it overnight for 24 hours in their shop, messed around with the instrument, probably damaged it beyond repair and then REFUSED TO REPLACE THE PHONE THAT WAS WELL WITHIN the ONE YEAR WARRANTY. The mobile phone was just 8 months old. Mr. Vijay Shanker want Nokia … Read more Nokia - 17.11.2012

Complaint regarding Shriram Transport debenture renewal: Arnab Sengupta, Koramangala, Bangalore, Karnataka (Email: dream_arnab[at]yahoo.com) posted a complaint on 14-06-2013 against Shriram Transport’s representatives/agents with regard to renewing his mother’s debentures. Due to the irresponsible act and inefficiency of the agents there was a delay of two months in renewing the debentures. The complaint was taken up with Shriram Transport and was finally resolved on or about 20-06-2013.… Read more Koramangala, Bangalore - 20.06.2013

Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 : Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th… Read more Ravin Ranjan Sinha, Gurgaon

Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i… Read more M Navaz, Mangalore, Karnataka

Refund from Liebherr Refrigerator – Rs.26,300/- : Mr. Pramod Ramteke of Nagpur 440034, Maharashtra Purchased Liebherr Refrigerator from CPR Distributors. In the last week of June 2021 complaint was registered regarding ineffective cooling and it was attended after 6 days. Again on August 2021 same complaint registered. However the problem was not resolved even after a month. The customer posted his complaint with ICF on 06-08-2021 and the matter was taken up with the company and the dealer. The… Read more Nagpur 440034, Maharashtra

Reund from jblcharge2 – Rs.2,500/- : Mr. Nagaraj Maiya of Udupi 576101, Karnataka ordered JBL speaker on jblcharge2.in. He received speaker by kartrocket.com on 14-04-18 but unfortunately received speaker was fake and fully damaged. The customer wanted to return the product but could not. He approached ICF on 16-04-2018 and the matter was taken up with the parties concerned. Finally, customer got refund on 11-05-2018. Udupi 576101, Karnataka

Refund from Shopclues.com – Rs.848/-: Mrs. Sabahat Sisodia of Dwarka, New Delhi (sabahatsisodia[@]gmail.com) ordered a Blue Tooth headset on 23rd October with shopclues.com but the product was not delivered even after three weeks. She posted her complaint with ICF on 14-11-2014 and the matter was taken up with the portal. Customer got refund by 09-12-2014. Mrs. Sabahat Sisodia, Dwarka, New Delhi

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