Shrutika Pa | India Consumer Forum

Shrutika Pa

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Complaint Regarding Defective Hinges of HP Laptop

I purchased an HP laptop for approximately ?65,000. However, after just one year of use, the hinges started deteriorating, causing damage to the laptop’s body. I reported this issue to HP customer care, explaining that the faulty hinges led to the body cracking. Instead of addressing the manufacturing defect, HP quoted ?22,000 for a body …

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