sumesh_si | India Consumer Forum

Shopclues not replacing defective watch

Respected sir,actually I have buyed a watch from shopclues.com…in which they have given me defective watch… after complaining for return.they have rejected to return the product.. Sir I request you to please take necessary against them and return the defective product… My order id:123629913 and my return id: 4706678 and in it half the numerical …

Solved Complaints

Refund from Ostore24 – Rs.575/-: Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013. Thane, Maharashtra - 25.07.2013

Refund against defective Prestige induction cook top – Rs.3,500/-: Mohan Lal Agrawal of Ghantaghar Chock Niharika Korba, Chhattishgarh purchased prestige induction cooktop pic 3.0 v2 in September 1012 with warranty. But After 15 days of using Induction cook top developed defects. It was serviced by the company but again after 10 days it starter giving problems. The device went out of order 5 times in 7 months and Mr. Agrawal demanded refund or replacement. Getting no response from the dealer … Read more Prestige - 13.04.2013

Complaint against MakeMyTrip.com for non-receipt of refund against delayed flights from Milwaukee to Delhi via Chicago and Frankfurt: Mr. Kumar Vijay Mishra (vizziee(at)yahoo.com) of Fort Collins CO USA 80521 had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt (on 5th Feb 2010) and back on the same route (on 12th Feb 2010). The United Airlines flight (from Milwaukee to Chicago) in the booking got delayed and so the entire trip was missed out. The Chicago–Frankfurt-Delhi ro… Read more Makemytrip.com - 05.03.2010

Hospital Cash claim rejected by Royal Sundaram: Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009. Read more Royal Sundaram - 24.10.2009

Complaint against Kotak Mahindra Bank for illegal deduction of money from SB Account – Rs.2,500 : Mr. Ravi Ranjan Sinha of Gurgaon had posted complaint in the Forum on 23-08-2009 that Kotak Mahindra had changed his SB a/c type with informing him and the bank had started deducting charges for non-maintenance of minimum balance in his account, which he was not subject to. The bank had deducted more than Rs.2500/- in the last three quarters. ICF took up the matter with Kotak Mahindra bank got th… Read more Ravin Ranjan Sinha, Gurgaon

Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t… Read more Delhi - 08.11.2013

Refund from Adidas – Rs.5099/- : Mr. Amrit Hans of Khunti 835210, Jharkhand ordered one men hoodie from on Addidas portal on 30/09/2022. He used debit card for paying but the payment failed first time though the money was debited from his account. He tried second time and again the amount got debited but customer received payment failed error message. Thus there was a double debit from his account though no order got placed. Customer mailed to the company to no avail. Customer posted his com… Read more Khunti 835210, Jharkhand

Refund from Digigrains – Rs.6500/- : Ms. Prachi Wadhwani of Ahmedabad 380058, Gujarat paid Rs.8,948/- to Digigrains for their services to handle and boost sales of her Amazon account. However, the customer was not satisfied with the services provided by Digigrains and sought refund which they denied. Ms. Wadhwani posted her complaint with ICF on 10-07-2021 and the matter was taken up with Digigrains and Amazon. After follow-up and negotiations, the customer got a refund of Rs.6500/- and the matt… Read more Ahmedabad 380058, Gujarat

Kotak Mahindra Bank changes a/c type without information – deduct charges from account: Mr. Atul Jain of Indore had posted a complaint on 03-09-2009 in the Forum with regard to Kotak Mahindra Bank changing his account type and debiting his account for non-maintenance of average quarterly balance. ICF took up the matter with Kotak Mahindra and the matter was finally resolved. Kotak Mahindra confirmed refunding the debited amount. Atul Jain, Indore

Failed transaction refund from Flipkart – Rs.3,320/- : Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-… Read more Bannerghatta Road, Karnataka - 28.06.2013

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