tapan_nay | India Consumer Forum

Redmi K20 phone not delivered even after 7 days

I placed an order for Redmi K20 phone and they promised to deliver the item within 3 days. It has been 7 days since I have placed an order and the customer support care is not able to tell me exact delivery date. The executives lacks knowledge and asks un-necessary details when I call them …

Solved Complaints

Refund from Housefull – Rs.4,420/-: Mr. Arnab Sircar of Kolkata, West Bengal had ordered for some furniture with Housefull. Out of many items one sofa was not delivered and Mr. Sircar raised a complaint with Housefull. Due to delay in delivery, the customer asked for cancellation and refund. However, the company did not respond or act even after many emails. The customer posted his complaint with ICF on 04-12-2015 and the matter was taken up with the company. The customer got his refund by 10-12… Read more Mr. Arnab Sircar, Kolkata, West Bengal

Refund from Ekstop – Rs.1,150/-: Mrs. Dhruti Desai of Mumbai had ordered for 10 kgs moongdal with Ekstop 17-12-2014. Even though payment was made order was not delivered. She posted her complaint with ICF on 19-01-2015 and the matter was taken up with the parties concerned. Customer finally got her money back on 02-02-2015. Mrs. Dhruti Desai, Mumbai

Prestige Grinder servicing by TTK: Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012. TTK Prestige - 06.12.2012

Replacement of damaged Su-Kam battery: Madhusmita Sahoo of Satsingha, Baniapat, Keonjhar, Orissa (sudhansu_999[at]rediffmail.com) bought Su-Kam Inverter & Tubular Battery in Mar-2013. She faced problem with its power supply system and lodged a complaint with Su-Kam on dt.25.12.2013. Following this she got a new replacement battery but it was delivered in damaged condition. She contacted the service station regarding this but did not get any assistance. She posted her complaint with ICF on 11-01-… Read more Keonjhar, Orissa - 14-01-2014

Refund from Air Asia – Rs.14,036/- : Mr. Soumavo Sarkar of Bangalore 560083, Karnataka booked 2 tickets with AirAsia for 14th June 2020, flight number – I5-1982 via website happyeasygo.com. The total ticket costing was Rs. 14,036.00. However on 30th May, 2020, the airlines cancelled the flight due to operational reasons and customer got the confirmation on registered mobile number with no confirmation about the refund. Since then customer tried to contact the AirAsia customer service center… Read more Bangalore 560083, Karnataka

??Refund from NowNaukri – Rs.72,793 – Mr. Muthuvel Ramachandran of Abu Dhabi, UAE paid money to NowNaukri against their promise for a job in UAE. Mr. Ramachandran paid by credit card in their website a total of Rs.72,793. Since Mr. Ramachandran was not satisfied with services he requested for cancellation and refund. However, the company did not refund despite repeated emails by the customer. Mr. Ramachandran posted his complaint with ICF on 27-05-2016 and the matter was taken up with the comp… Read more Abu Dhabi, UAE

Replacement of Chimney by Kutchina – Rs.19,900/- : Subhajit Dey of Ambagan, Kolkata 700028, West Bengal purchased a Kutchina kitchen chimney (Model Name – Smarty) on the 08/06/2017. From the 3rd day of purchase, he started facing problems of “Oil leakage”. Even after three visits by the technician the chimney could not be repaired and the customer requested for replacement. After not getting any support from the company, Mr. Dey posted his complaint with ICF on 25-08-2017. The matter was taken… Read more Mr. Subhajit Dey, Ambagan, Kolkata 700028, West Bengal

Refund of affiliate payment by Snapdeal – Rs.11,883/- : Mr. Rahul Aggarwal of Budhlada 151502, Punjab had been promoting Snapdeal products from his site/group as an affiliate. From last 11-12 months he sent over 20-25 mails to Snapdeal affiliate team for dues but till no payment was received. He posted his complaint at ICF on 13-07-2017 and the matter was taken up with Snapdeal. After follow-ups, Mr. Aggarwal got issue resolved on 02-08-2017 but mutual understanding for settlement with Sn… Read more Mr. Rahul Aggarwal, Budhlada, Punjab

Refund from Shoposum – Rs. 699/- : Mrs. Rashika of Bangalore, Karnataka ordered fastrack watches from Shoposum website. The watches ordered were Fastrack brand but when she opened the courier they had delivered a local brand watches. She raised return return request as mentioned in their website but there was no response from them. The customer posted her complaint at ICF on 10-05-2018 and the matter was taken up with them. After follow-ups, the customer got her money back on 13-05-2018.… Read more Bangalore 562125, Karnataka

Complaint against MakeMyTrip for short-refund – Rs.4,285/-: Mr. Angad Nagpal of Delhi (Email: angad_21(at)hotmail.com) had received short payment of refund against the cancellation of Kingfisher Airlines flight booked through MakeMyTrip in the sum of Rs.4,285/-. After not receiving the short paid refund amount even after reminders, Mr. Nagpal posted his complaint with ICF. ICF took up the matter with MMT and Mr. Nagpal received his balance refund amount on 26-07-2010. Makemytrip - 26.07.2010

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