tej_va | India Consumer Forum

Wrong product delivered by Flipkart vendor, no support

I ordered a handheld sewing machine but did not got it, instead I got a plastic pouch. I made an replacement request for like 10-12 times but no response at all. At first the delivery person used to come and told we won’t change it because product does not match. After 2-3 times they stopped …

Solved Complaints

Hitachi Airconditioner Service – Mr. Akash Pandey of Rajajipuram, Lucknow 226011 had purchased one Hitachi air conditioner on 24/06/2013 from Lucknow. There were several issues with the AC for which he had paid to the company but even though my problem has not been yet resolved. The compressor of the AC was in warranty period and he had egistered complaint of it too but they were not attending the same. Mr. Pandey posted his complaint with ICF on 21-05-2017 and the matter was taken up with the … Read more Rajajipuram, Lucknow

Refund from Subhbandhan matrimony – Rs.4,000/-: Mr. Harsimran Singh of Amritsar, Punjab registered with Subhbandhan matrimony services for suitable proposals by making a payment of Rs.4,000/-. As per the consumer, the agency provided fake number and contact for proposal was not genuine. Mr. Singh requested for refund which was denied. Mr. Singh posted his complaint with ICF on 28/5 and the matter was taken up with the agency. Mr. Singh got his refund by 9/6. Amritsar 143001, Punjab

D’Damas Diamond fall complaint – Rs.14,000/- : Deepti Gangwar, Jeewan Park, Uttam Nagar, New Delhi-110059 Email: dipsicgeb(at)gmail.com purchased a ring from D’Damas store at shoppers stop in Rajouri Garden, New Delhi on 15/04/12 for her engagement. The diamond fell from the ring and the ring was submitted on 04/10/2012 to the above store. As per the company policy if the diamond falls within six months it will be replaced by the company But the company denied it saying there is no manufa… Read more D'Damas

Voltas AC unit replaced: Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010. Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010

Refund claim against Yatra.com – Rs.5089/-: Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was … Read more Mr. Sumeet Kumar, Delhi - 07.03.2010

Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Yatra.com - 25.07.2009

Replacement of iphone by Flipkart – Rs.34,499/-: Mr. Finny Thomas of Kashipur 244713, Uttarakhand had ordered for iPhone 6s Plus from Flipkart and received same on 21st of November, 2018. He started facing charging and dicharge issues with this new phone. He did not receive support from Flipkart who asked him to visit the service centre. He did not get support from service centre too. Mr. Thomas posted his complaint at ICF on 01-12-2018 and the matter was taken up with Flipkart and the service… Read more Kashipur 244713, Uttarakhand

Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and… Read more Abhishek Verma, Nagawara, Bangalore 560077

Complaint against Flipkart – Rs.27,290/- : Mr. Partha Pratim Mandal, of 24-Parganas, Kolkata, West Bengal ordered one intel i7 4790k processor of order id-OD405530587719302000 on 20th march,2016 at flipkart of rupees 27,290/-. When he opened the package upon delivery he found the seal was broken and the the processor was missing. There was only a used fan in the box. He lodged several complaints with flipkart for refund but without any success of refund. He posted his complaint with ICF on 30-0… Read more - Mr. Partha Pratim Mandal, Kolkata

Refund from Jetairways – Rs.9,114/-: Pankaj Joshi, Arambagh, Delhi (Email: pankajjoshi_88[at]yahoo.com) booked a ticket with Jetairways, which was subsequently cancelled on 30.04.13 through online website and JetAirways generated refund receipt no.04914767635 of amount 9114 stating that amount will be credited within 7-10 working days. However, even after 40 days he had not received refund. He posted his complaint with ICF on 10-06-2013 and finally got his refund by 15-06-2013. Arambagh, Delhi - 19-06-2013

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