vidhi_ra | India Consumer Forum

Extra luggage charges for International trip booked through GoIbibo

I book a round trip from Johannesburg to Indore from Goibibo. I checked baggage policy before getting my ticked booked and it allows me to carry 2 pcs of check in baggage ,23 kilos each. While travelling back from Indore i had a connecting flight from Mumbai.I traveled via Jet airways from Indore to Mumbai …

Solved Complaints

Complaint against satvikshop.com for non-delivery – Rs.199/-. Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013. Satvikshop.com - 26.03.2013

Delivery of Motorola phone – Rs.15999/- : Mr. Charan Hemanth kumar of Bangalore 560064, Karnataka ordered Motorola mobile “moto g71 5g” from the website “motorola.in/” on 23rd September 2022 and it was supposed to be delivered by 27th September 2022. However, even after a week the phone was not delivered and the customer approached ICF on 01-10-2022. The matter was taken up with the company and the customer got delivery on 03-10-2022. Bangalore 560064, Karnataka

Refund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5. Indore 452003, Madhya Pradesh

Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in re… Read more Mrs. Rama Priya Prakash Rao, Hyderabad

ICICI Bank wrongfully debits charges for alleged dishonor of cheque – Rs.55/- Mr. Boopathi Manickam of Madurai, Tamilnadu had posted a complaint on 04-08-2009 about wrongful debit of charges by ICICI Bank for alleged dishonour of cheque. As per Mr. Manickam, the bank had failed to assign proper reason for the charges and had also not returned the cheque to him. The bank had itself represented the cheque which got cleared the second time. ICF took up the matter with the ICICI Bank and subseque… Read more ICICI BankBoopathi Manickam, Madurai, Tamilnadu

Refund from Kidzee – Rs.14,500/-: Mr. Sankar Roy of Barasat, Kolkata 700128 had admitted his daughter at junior kg at kidzee barasat, kolkata, for the new session to be started from April 2015. But before starting of the new session he applied for the withdrawal of his daughter from the school and requested to refund the fees of Rs.14500 which the school authorities denied to refund. Mr. Roy posted his complaint with ICF on 07-03-2015 and the same was taken up the school authorities.… Read more Sankar Roy, Barasat, Kolkata

Furniture not delivered by Housefull International – Rs.18,190/-: Ms. Sudeshna Mukherjee of Hyderabad, Andhra Pradesh placed orders for bed, wardrobe, side table on 06-10-2012. However, until 25-02-2013 delivery was not made and she did not get any assistance from Houseful in resolving the issue. She posted her complaint with ICF on 25-02-2013 and the matter was taken up with Housefull. Finally, Ms. Mukherjee got her money back by 16-04-2013. Housefull - 16.04.2013Hyderabad

Delivery by shoppingoutlet.in: Mr. Rahul Dale of Thergoan, Pune, Maharashtra (email: Email: rahuldale[at]gmail.com) ordered a cover for Nokia Lumia 520 Order ID : 3027001056 from shoppingoutlet on 13/06/2014 and i did not receive my product till 24-06-2014. He was getting false assurances from the portal. He posted his complaint with ICF on 24-06-2014 and finally got the product by 01-07-2014. Pune, Maharashtra

Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.… Read more Mumbai 400022, Maharashtra

Refund from Air Asia – Rs.14,036/- : Mr. Soumavo Sarkar of Bangalore 560083, Karnataka booked 2 tickets with AirAsia for 14th June 2020, flight number – I5-1982 via website happyeasygo.com. The total ticket costing was Rs. 14,036.00. However on 30th May, 2020, the airlines cancelled the flight due to operational reasons and customer got the confirmation on registered mobile number with no confirmation about the refund. Since then customer tried to contact the AirAsia customer service center… Read more Bangalore 560083, Karnataka

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