No response from 24*7 customer care. Value: 350. I ordered on zomato via paytm wallet using a promo code as it said cashback offer. But I never received any cashback even after 5 days. I reported it to the customer care. But they don’t respond. There is no other means to contact them as well.
Lavanya Chandrasekaran
Thoraipakkam, Chennai 600094, Tamil Nadu
Email: lxxxxxxxxx3@gmail.com
Product not delivered by Housefull Internatinal: Ms. Jolsna Rajan, Prashanthnagar, Bangalore 560079, Karnataka (jolsnarajan[at]gmail.com) placed an order for a Shoe Rack on the 14th of March 2013. The delivery time was 29th of March. It was then pushed to April 9th and thereafter she got now i get a message saying the product was delivered even though she had not received. There was no response / action from the customer care. She posted her complaint with ICF on 25-04-2013 and finally got h… Read moreHousefull International - 29-04-2013Bangalore
Complaint against BSNL for not attending to broadband shifting application: Mr Amaresh Chandra Das of Kavoor, Mangalore-15, Karnatak had applied in June 2009 for shifting of his telephone with broadband to his new address. His application remain unattended till 23-09-2009 when he posted his complaint in the Forum. ICF took up the matter with BSNL officials who were kind enough to resolve the issue.Amaresh Chandra Das, Kavoor, Mangalore 15, Karnatak - 30.09.2009
Complaint against satvikshop.com for non-delivery – Rs.199/-. Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013.Satvikshop.com - 26.03.2013
Refund from Ostore24 – Rs.575/-: Bhupendra Juvatkar of Thane – 400605, Maharashtra (Email: bhupen_j[at]hotmail.com) ordered 4 Fa Men Deodorant for Rs575.00 plus Rs. 5 shipping on 20th June, 2013 through Axis Credit card, Order ID is 1116. But he did not receive the product even after a month. He sent Many mails to their support team got no response. He posted his complaint with ICF on 22-07-2013 and subsequently got his refund back on or about 24-07-2013.Thane, Maharashtra - 25.07.2013
Refund from Nutrabay – Rs.5,235/-: Mr. Midhun Jyothis of Mangaluru 575007, Karnataka purchased Super Mass Gainer powder from Nutrabay on 16-01-2021. Customer was not satisfied with the quality and taste of the product received by him and reported the same to Nutrabay with a request for refund. Since he did not get refund he posted his complaint with ICF on 21-01-2021 and the matter was taken up with Nutrabay and the distributor. After follow-ups, customer got refund on or around 09-02-2021.… Read moreMangaluru 575007, Karnataka
Prestige Grinder servicing by TTK: Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.TTK Prestige - 06.12.2012
Refund from Rediff Shopping – Rs.498/-: Parveen Bhalla of Kailash Vatika, Patna, 800010, Bihar (Email: drpavno1[at]gmail.com) ordered for a heavy duty vacuum cleaner with Rediff shopping on 31-05-2014. He received the product but it was of poor quality and was not as described. He registered a complaint with Rediff but got no assistance. He posted his complaint with ICF on 09-06-2014 and got his refund by 16-06-2014.Kailash Vatika, Patna, Bihar
Quality complaint against Monginis cake: Ms. Dipika Mulchandani, Ghatkopar(w) mum 86, Maharastra (Email: dipikam86(at)gmail.com) purchased a cake from a local Monginis outlet at ghatkopar station west on the occassion of Mother’s day. It was later found that the cake appeared to be of not good quality and therefore she returned the cake to the monginis outlet and further it was returned to the company. Company declared the cake as normal and said that they will refund only Rs.100. Ms. Mulch… Read moreMonginis
Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by… Read moreKishan Kalariya, Bangalore
Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014.Sayantan Das, Howrah, West Bengal
India Consumer Forum @ 2017
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I ordered 3 items costing me ?255. I used the promocode WELCOME175 and it saved me ?125 on the order and a 50rs cashback on the paytm. So i had to pay 130 rs. I recieved the order but i didnt get 50rs cashback in paytm. To my surprise one of the item which i ordered of cost ?50 was missing. I chatted to some guy in zomato app and he was sorry for the mistake but he was only willing to pay half amount.
He knew that it was their mistake but still he paid only half the amount. It has been 15 hour since i received the order but no cashback.
I experienced the same thing today i did not get my cashback as i ordered for 476 and didn’t get any cashback, the customer service had no answer. It is really necessary to take action against zomato as they are fooling customers around.
I have ordered food in zomata and I paid my bill via paytm, I applied the cashback offer but I didn’t received any cash back yet.
I too ordered on Zomato and made payment via paytm.I applied the promocode which promised to give cashback,it has been 3 days till now I didn’t receive any cashback.
There are no means available to contact their customer support.
Same happened with me its been more than 2 days but I haven’t received my cashback i paid through paytm wallet they said that it is a cashback failure
I didn’t received my 30rs cashback in zomato for order 220 i used paytm coupon but i didn’t get any cashback
Similar thing happened with me when I didn’t receive cash back for Zomato for payment made through Paytm on 12/03/2022. Zomato asked me to contact Paytm, while Paytm didn’t have any redressal forum. While Paytm has pre filled chat messages which doesn’t address the issue in mention. Following are the terms & conditions for Paytm
Terms & Conditions:
Get upto Rs.100 cashback on ordering at Zomato via Paytm
Flat 15% cashback, No minimum transaction amount is required
Use Promocode ZPAYTM to avail the Cashback
Valid only on for users who have not transacted with Paytm on Zomato for over 15 days
Offer valid till stocks last
Cashback will be credited within 24 hours of a successful transaction
Cashback will be cancelled in case of full refunds or cancellation of orders
In partial refund cases cashback will be rolled back in same proportio
nate amount
Mobile number needs to be verified to be eligible for cash back
In case of any dispute the customer needs to get in touch with the Merchant/Brand
***** According to RBI’s new guideline, users who have not undergone Paytm KYC will not receive cashbacks in their wallets.*****
According to RBI’s new guideline, Users who have not undergone Paytm KYC will have their wallet limits reduced to Rs. 10,000 a month and would have to provide us any one ID proof to continue adding money or receiving Cashback in their wallets. Submit your government issued ID Click here
When payment was received from a phone without KYC then why demand one for the person’s own money as cash back.
Dr. Rajan Isaacs
Punjab
Don’t add Paytm cashback coupon on Zomato they don’t pay Paytm cashback i didn’t get 30paytm cashback in my wellet after 5 day when I reported customer service they sorry for that but not solved problem
Didn’t get paytm cashback through Zomato, i order on 4th may & according to coupon they have to give 30 rs cashback but still not get it & today its around 6 days.
I order an item from Zomato and I did my payment through using the promo code of Paytm …it was mentioned there that I will receive the cashback of Rs 30 within 24 hours but still I don’t get my cashback ( Already 6 days passed now what should I do now ??
I order a cake on zomato of 576 rupees with online payment from google pay but delivery boy said my bill is not paid successfully.He also take 576 rupees after delivery.So i need my other 576 rupees back.This is urgent.
I order a food on zomato of 213 rs with using the promo code of 100 Paytm cashback but I have no received my cashback in my pytm so pls transfer cashback in my pytm
I have not recived cashback when I apply 100 rupess cashback on Zomato of my order of 237
Paytm actually don’t give cashbacks, So I strongly suggest Zomato to remove Paytm cashback section from their app.
In actual sense Paytm & Zomato are busy in making profit by distracting the customer through their misleading & fake promo codes.
We must avoid the use of Paytm & Zomato.
I ordered order worth 267 of 2 items but not received the paytm cashback through zomato while paying using paytm
I have ordered 4 burgers for 302 ruppes and applied a coupon “PAYTMUPI”. which says 100 ruppes cashback. But I didn’t get it.. instead they give me 2ruppes through scratch coupon from paytm…..
I really disappointed. Please take some action on Zomato
I had a similar issue on 19th Nov when the promised cash back of Rs.100 was not credited.
I had similar issue on 25th nov when the promised cash back of Rs.100 was not credited
Even I too experienced the same. This is second time happing to me.
Cashback was about 100 Rs for order more than 299 Rs
I didn’t get my cashback about 100rs via paytm payment on zomato ordered about 398rs. Please take some actions on zomato,, scamming us. Really very much disappointed.
I have experienced the same, at this point I don’t even remember how many rupees I had to receive because it’s been more than 4 times that I have used the ‘get 100 rupees cashback’ offer but never received once. This is pure scam. It’s disappointing, I have lost a huge amount at this point.
I ordered food worth 280 by applying cashback coupon on Paytm UPI lite but i didn’t get that cashback