Cash Deposited at SBI e corner Konnagar, amount not credited

I had deposited 500 rupee notes, 100pcs amount of Rs.50000on 25th Feb, evening 5pm around, the CDM machine stopped working, I had to take my card with no receipt or amount not reflecting in my account. I complained to SBI konnagar branch, today I called them for status and came to know that they are reporting of 79 notes received. On telling them that remaining will be in the extra, they are saying that the extra notes does not have any account. That is 21 notes and an amount of Rs.10500/- Pls help

Chandrani
Kazi Nazrul Islam Sarani, Hooghly
Email: cxxxxxxxxxxxx7@gmail.com