Online Shopping | India Consumer Forum - Part 397

Category: Online Shopping

Defective V-Guard stabiliser, no support from Snapdeal vendor

I have purchased a stabiliser( V-Guard DIGI-200 Voltage stabiliser) ordered from SNAPDEAL on 5/01/2017 for Rs.3979 and was delivered. After two months stopped working and was complained it to authourised service centre, they asked me to bring it to their centre. It was repaired and given back after two days. again after few months stopped …

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No on-time delivery by Amazon

I had ordered two products from Amazon, on 10th August 2017 with “one day delivery” and paid extra Rs.100 for that. Both the product should be delivered on 12th August 2017. But even after paying extra i have received only one product. When checked with Amazon Customer care executive named Hxxxxxxu, he said the product …

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Amazon cancels order for wrong reason

I had ordered Moto G5 Plus from Amazon on 11th August 2017. I received confirmation email about my order. Then I received another email regarding the cancellation of the order. When I inquired my neighbor had ordered the same product. As we stay in the same plot, we obviously have the same address but definitely …

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Complaint regarding refund from Snapdeal

I order new designer green bangalore silk an ark alive gown semi stitched suit but I not get my refund yet.i am disappointed with the service of snapdeal. My reference no. Is 24234139020. I return my suit on 4 Aug. Please take some action. My item value is 699 I have not got refund yet. …

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Wrong product delivered, no support from Snapdeal

Order I’d 19233481897 eavan crepe dress ordered on 10 June 2017 from Snapdeal . I returned the item but Snapdeal did not refund me my money not my dress , instead they sent me some 2 yr old baby dress and said they can’t help me. This is total fraud. I will contact consumer court …

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Fake sale of products on Facebook

There are groups on Facebook where the vendor puts his/her products along with the contact no. Sara Imam put pictures of dresses & I wanted 1 of those. The contact no given by her is 9xxxxxxx6. She asked me to make a bank transfer of Rs 2799/- in d details sent by her a/c no …

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Empty box received from Ebay, no customer support

We ordered a mobile phone through Ebay. Payment terms were only before delivery. I paid for the purchase of mobile by Debit card. To our shock when we received parcel on opening found empty box. We raised Claim on eBay site. EBay informed that your product is covered under ebay Guarantee. They also sent message …

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