Online Shopping | India Consumer Forum - Part 54

Category: Online Shopping

Jiomart not taking back product that is not working

I ordered mobile phone from jiomart within 3 hours of delivery i found camera is not working i opened compliant in section Defective product / Does not work it was status shown as Return Initiated i then followup nothing happened i got reply it will be picked within 7 days time after 7 days i …

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Regarding convenience fee applied by Myntra due to returns

Recently, I tried placing an order from Myntra app. On adding items to the cart with a total value of 2800, the total bill showed an additional 19Rs convenience fee charge. On enquiring from customer care, I was informed due to high return rates you are charged this amount. However, Myntra doesn’t mention the number …

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Complaint regarding Exotica Fragrances telegram channel

Not received the product and seller not responding. Value: 3500 Product not delivered by Exotica Fragrances. I made a purchase of a perfume worth Rs. 3500 on the 26th of January , 2023 from an Instagram seller called Exotica Fragrances. The UPI transaction ID for the purchase is 302600431321. The money was transferred to the …

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Regarding short delivery by Dr. Vaidya’s Ayurvedic store

I ordered 3 units of Dr Vaidya’s My Prash Chyavanpraash. It was delivered by Ekart Logistics by on 14/01/2023. However, the delivery contained only two of the three items. I raised a concern immediately with Flipkart CC and was assured of a resolution within 24 hours. Then 48 hours; then 20th of January, then 21 …

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Complaint regarding fraud sales by instagram furniture vendor

I placed an order for a table and made complete payment of 4500rs to the seller Priya, who is a wholesale dealer in Moradabad. I have bought products in the past from her, and received them without any problem. But this time she stopped responding to my msgs, she answered calls from other numbers but …

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Complaint regarding product quality from Woodlands

I recently ordered Black sneakers from Woodland official website. Upon receiving, I found them to be discoloured and a size smaller. So, I emailed them for exchange request. I also called them but no one picked up(During official hours). I even submitted complaint on their website but to no avail. Please look into this issue. …

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Regarding cancellation of order by JIO Mart

Jio Mart order cancel. Value: 1427.  Hi I ordered Crocs clog on Jio Mart on 24th January and I received order confirmation through SMS and Whatsapp. However, after 2 or 3 days no status was showing in the order and when I spoke to the customer care I was told that the order will be …

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