Appliances, Electronics & Gadgets | India Consumer Forum - Part 6

Category: Appliances, Electronics & Gadgets

Service not provided by Fastrack under product warranty

I had purchased Fastrack reflex play plus smartwatch from Fastrack store in oct 2022, but suddenly it has stopped working. It’s been more than 15 days I have been following up with their customer service over a calls and email but they are not responding to my complaint. I either want the watch to be …

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Regarding Unjustified Charges for VU TV Panel Replacement

I am writing to express my disappointment with VU Television Company’s recent service. My TV, covered by warranty, experienced panel issues, and I’m shocked to find out they’re asking for 80% of the replacement cost. This practice is highly unethical and feels like a scam. Under warranty, customers shouldn’t bear significant costs for manufacturing defects. …

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Complaint regarding Livpure RO uninstallation, refund of security money

I had taken RO on rent from the Livpure company on October 10, 2022, and cancelled the subscription on August 12, 2023. But even after calling the customer care number several times and sending multiple emails to customercare[@]livpure.com and Care[@]livpuresmart.com dated August 14th, 16th, and 17th, 2023  No action has been taken by the company …

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Regarding faulty Kelvinator refrigerator and service

I ordered a kelvinator 272ltr refrigerator online from reliance digital through their app. After 10 months it stopped working. I called the customer care helpline they sent the technician and he told us that the compressor is faulty. After that they told that we will replace it but after replacing the compressor the product won’t …

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Complaint regarding services for Robotouch massage chair

I I had raised a complaint regarding the massage chair to Robotouch on 2nd July 2023. The concern is the massage chair cushion is torn and the model of the chair is Arena. I have been in constant touch with the customer service but they are not taking the issue seriously. I have even informed …

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Reliance Resq not responding for kent water purifier services

I purchased a Kent water purifier from reliance store with a three year resq service starting from 09/09/2020 and contract end date is 08/09/2023.. On 07/08/2023 I raise a service request for my Kent purifier but no technician alloted for this job till 11/08/2023..After calling every time customer care executive file a complain but nothing …

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Complaint regarding installation of Livpure smart RO

I have ordered LivPure Smart RO for my home. After paying the amount they promised the delivery and installation in 72 hrs. They have delivered it after 10 days After delivery installation is not done properly I have called them multiple times to resolve the issue. Every time I call they say it will be …

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