Mobile Phones | India Consumer Forum - Part 4

Category: Mobile Phones

Samsung did not give promise gift and sold substandard product

I bought a phone from Samsung in June 2020. Free earphones were promised but in spite of my repeated follow ups it was not provided. Also the phone had to be repaired 3 times in 6 months. They have agreed to give me a refund but after a lot of harassment from their end and …

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Complaint regarding mobile service by Jeeves mobile protection

Jeeves complete mobile protection team did not handover my mobile or refund . Complaint registered on sep 19th 2020. Value: 17999. For the liquid damage, I have registered a complaint  on 19th Sep 2020 and my mobile got picked up in the first week of Oct 2020. Till today I do not have any update …

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Vivo S1 pro bends and heating up after usage

Purchased one vivo S1 pro 8gb/128gb from khosla electronics park circus kolkata on 15.06.2020 (17 days back). After one week of purchase phone started heating up and slowly started bending and now completely bent. Today 03.07.2020 went to authorised service centre of vivo inside emall chandni chowk, kolkata. They checked handset and returned it to …

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Received defective Realme 5 mobile from realme.com

Hi i booked REALME5 mobile from REALME.COM , Got not working realme5 mobile immediately spoke with customer care people they asked me to reach realme authorized center. Then i reached service center he also checked but he can’t provide DOA certificate because i purchased from REALME.COM site. service center person said i can’t help you …

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Delivery of Defective mobile POCO F1

I have purchased POCO F1 mobile in Dec 2018. However, mobile was having heating problem and phone calls could only be heard on speaker. Same got resolved upto some extent by updating the software provided by company time to time. Now again the same problem started and I have to use speaker to do conversation …

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Complaint regarding Samsung A30 service

I have purchased a phone from Samsung A30 26/07/19 after some time this had been dead during charging now company want 10100/- @50% total repair exp 20200/- and mobile cost 15039/- my mobile is under warranty but service center and company told customer mishandling because they want earn handsome money from customer.  Disgusting mobile and …

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Mobile claim not processed by Bajajfinserv / Fonesafe

I purchased  my samsung phone from bajajfinserv along with fonesafe policy in the month of May’19 On june 23/24 I registered my claim to CPP & had send all required documents as per policy. till date there is no update on my claim & i am being harassed in name of pending documents deliberately by team …

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