Digital Money Wallet | India Consumer Forum

Category: Digital Money Wallet

Complaint regarding unauthorised transaction on Mobikwik

On August 5th 2023 there was a fraud activity in my Mobikwik Pay Later Wallet, duping INR 34700 from my wallet. I immediately contacted Miobikwik helpdesk and reported the activity after which they suspended my wallet. I registered a complaint on National cyber Crime Reporting Portal (NCCRP). Couple of days later went to the local …

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Not able to log into AJIO account, wallet money inaccessible

I have been a regular customer of the AJIO app. Have ordered from there multiple times since the app was launched. Today when I tried to open the app, it showed user not found. It logged me out and when I attempted to login again with my mobile number / email address it showed a …

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Mobikwik account disabled, no customer support

User ID with mobile number disabled with since last one week in Mobiqwik. Value: 70000 My Mobiqwik account in name of Mrs. Sxxxxa Sxxxxxr has been disabled since last one week. I have requested at all mail address, but no any positive response received. I have called customer care 2-5 times every day, but they …

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Complaint regarding fraud transaction from Mobikwik account

On 21-06-2022 I have mentioned mobikwik in a tweet regarding late fee penalty. Later I got notification of a tweet from another account having mobikwik name. That tweet contains his mobile number for assistance. I have msg in WhatsApp to discuss about this. Later he pretended like mobikwik team and collected otp to check the …

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Regarding refund of money from Oyo to Patym wallet

Oyo rooms Paytm wallet link service. Value: 2000 Rs I tried booking Oyo townhouse 842 Stay Inn on 22 September 2022 from Paytm wallet since the payment was deducted from wallet and on Oyo app its not showing anything rather than they just converted the money into Oyo money which is nothing but just a …

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Regarding unauthorised transaction on PayTm

Paytm refused to refund of amounting Rs 1559. Value: Rs 1559 An unexpected unauthorised transaction happened on 14/04/2022 while shopping online on principal live.store/user/info but the said site was fake I know now. Rs 1559 was deducted from my account (debit card) throw Paytm. Transaction was successful but order not confirmed. Paytm refused to refund …

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Ixigo, Ola running misleading campaign, not honouring cashback promise

I bought air ticket from website Ixigo.com on 12 Nov 2021. While booking I was told via an offer that if I made payment via Ola Money Postpaid Wallet I would get a cashback of ?1000 but I didn’t get it. On contacting Ixigo they are asking me to contact Ola. On contacting Ola they …

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