Digital Money Wallet | India Consumer Forum - Part 8

Category: Digital Money Wallet

Tellifone wallet not showing correct balance

I am having an account in tellifone.com website. I was having more than Rs.2,000/- in that wallet. But, by checking my wallet balance it is showing as Rs.0/- for the past two weeks. Kindly solve this issue soon. I used my google account to login. I already contacted (29.3.18) the customer support team using care[@[zapwallet.in …

Continue reading

Unable to withdraw amount from Phonepe

I have deposited amount in my Phonepe wallet..even though I completed kyc still it is asking to complete KYC.i m ready to complete it again..but but it was showing e kyc service is not available.and their services are worst..my money got locked in the app.i also contacted them..3 days already over..still issue is not solved.i …

Continue reading

Money deducted by Mobikwik without valid reason

On april 4 2018, i added inr 5000 to my wallet linked to mobile no 9xxxxxxxxx3 but only rs 1 had been added and remaining 4999 had been deducted showing ‘wallet debit against bank transfer recovery’ there is no invoice or detail of deducting money. mobikwik had just stolen my hard earned money of 4999 …

Continue reading

No refund from Mobikwik for failed transactions

No refund for failed transaction in Mobikwik. No support for customer care requests. Value: 680. I have made two transaction to BSNL using Mobikwik (www.mobikwik.com) on 02 March 2018. Both transactions failed. Rs 680 had been deducted from my Mobikwik e-wallet. No refund even after one month. I have given a complaint to the customer …

Continue reading

PayTM wallet blocked even after KYC verification

I have been a user of PayTM wallet from 2017. As per the guidance of the government, I had submitted for KYC compliance on 27.02.2018 and on 28.02.2018, KYC verification was carried out through biometric route. I received an acknowledgement from UIDAI confirming verification (attached). On 02.03.2018, I had a transaction with PayTM, using it …

Continue reading

Supercash not added to Mobikwik wallet

Did not add Supercash money in wallet. Value: 300. I had done recharge of 399. As there was offer of supercash, I was expecting supercash money will be added to my wallet but it didnt. I have raised the concern to Mobikwik multiple times but no resolution. Ticket opened by me raising the issue was …

Continue reading

Paytm Wallet amount deducted but not transferred to bank account

I added Rs.443 to my paytm wallet with Wallet and then I requested to transfer same amount ie Rs.443 to return to my bank account. Then at that time it shows payment is pending but after two days it shows successful with Wallet txn id-18134853350 but in this transaction, Bank txn id is -0 (Zero) …

Continue reading

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.

error: Content is protected !!