Hotels & Restaurants | India Consumer Forum

Category: Hotels & Restaurants

Complaint regarding refunding due from restaurant on Zomato

Refund Related Issue Order Value: 12677 I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it’s the whole months salary for me.  I have confirmed multiple …

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Wrong address delivery by Zomato, ordered for Hyderabad but delivering in Bangalore

I have placed an order in Zomato, on 09th May, from Hyderabad for Hyderabad location through their Application, and the order got confirmation but upon checking it shows the restaurant is from Bengaluru, just to reconfirm i even called the delivery agent and checked and he also confirmed the delivery location is in Hyderabad and …

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Regarding refund from Booking.com for booking at Zululand Hotel, Goa.

My friend and I had made a booking at ‘Zulu Land cottages – near Curlies beach shack and shiva valley , Anjuna Beach, Anjuna, 403509, Goa, India.  The booking was for the dates 25th March 2024 (Monday) to 29th March 2024 (Thursday). We were contacted by the hotel to make a 50% advance payment which …

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Zomato delivers non vegetarian momos instead of veg momos

I ordered for veg momos through Zomato and grain bell restaurant on 22/03/2024  without mention of Rupess in bill also, However they delivered non vegetarian momos . i am a pure vegetarian by birth. I never ever ordered non vegetarian food by my side . This negligence of Zomato and grain bell restaurant hurt my …

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Regarding delayed delivery by Zomato for Gold Member

Refund of order. Value: 226 This is to let know of the fact that zomato has delayed the delivery by a half hr. As a zomato gold member, they were suppose to refund the full amount. But even without being a gold member its still unfair practice. And I had ignored it for past few …

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Regarding burnt pizza from Zomato vendor

Got burnt food from Zomato. Value: 200. Today I ordered a pizza from Zomato from my friends phone and when I received the order it was burnt completely and non eatable but Zomato not responding to it and not initiating my refund either. Sakshi Vadodara 390019, Gujarat Email: txxxxxxxxxxx1@gmail.com

Complaint against MS Paradise Holidays regarding package

This is regarding services from MS Paradise Holidays with us. We have booked a package of 80K and paid the complete payment to the agency and also wherever they asked us to. But the agency has not paid to any of the Hotels and asking us to pay again and again. We are stopped at …

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