Hotels & Restaurants | India Consumer Forum - Part 2

Category: Hotels & Restaurants

Complaint regarding non-receipt of refund from OYO

So I have booked two rooms from OYO yesterday night for celebrating Christmas party with my friends and they didn’t allow us to check in to the hotel as two of my friends didn’t carry the original hard copies of their ID but did have the soft copies and nowadays Digital India plan is working …

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Regarding overcharging by Booking.com, no hotel room provided

Booking.com Overcharged and did not provide hotel rooms as per booking. Value: Rs 20,000 Booked 2 triple occupancy’s and 1 double occupancy. Paid Rs 28,600 for 1 night for 3 rooms for 8 people On arrival 2 Double Occupancy rooms was provided and asked to pay additional money for 2 people Hotel Tariff was Rs …

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Complaint regarding non-receipt of cashback from Zomato

I ordered on 13 December of rupees 222 something on which they provide me a 100 rupees of cashback which I haven’t received. I also registered mail to Zomato and customer care bt they even not solved or respond my issue I want my cashback amount. Please do something it’s not good. Otherwise I will …

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Food not delivered by zomato yet it shows delivered

I ordered food from zomato it showed it will be delivered by 1:28 but the delivery guys phone was switched off he never called nor picked up the calls by me and the restaurant but this morning at 5:30 the food shows delivered but i never recieved a call from zomato or delivery guy about …

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Regarding delivery of cold Pizza from Zomato

Got Cold Food from zomato taken more than 1 hour in delivery. Value: 444 I got a cold pizza which i have ordered at 4:40PM and got delivery around 6:10 PM. The distance from my home to restaurant is not more than 8 km.  When i raise complain on zomato they are only giving 170 …

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Complaint regarding refund due from Pizza Hut

I had ordered pizza from pizza hut on 12 th August 2023 which because of delay i cancelled from customer care & even the store manager called me & i cancelled his side as well. First of all they never send any cancellation message or email . Only on call they will confirm so 7 …

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Regarding refund from OYO for refund

Last 16 th April I booked a room from OYO ( property name: Green Leaf Hospitality) , booking no. When I reached the property, the owner didn’t agree to give me room at that price & ask for a higher price. Generally, I called customer care and talked with them for about 1 hour in …

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