Hotels & Restaurants | India Consumer Forum - Part 4

Category: Hotels & Restaurants

Complaint regarding refund due from Udaan Dekeling Resort

On 25-07-22 l had booked a room at “Udaan Dekeling Resort” at Darjeeling, West Bengal for 4 days for the period of 24-10-22 to 28-10-22. On 27-07-22, I had cancelled my booking and on 30-07-22 hotel confirmed my cancellation through email. At the time of cancellation, Udaan Dekeling Resort informed me through e-mail that cancellation …

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Regarding refund issue on OYE hotel booking

I had booking Hotel by OYE room service on 24th June 2022 , 00:54 Hrs. with advanced payment Rs. 3635. Due to change my mind , cancelled the ticket by calling customer care on 24th June 2022 , 00:59 Hrs . After that called and mail multiple time to OYE customer care but my refund …

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Complaint regarding room booking via MakeMyTrip

I booked a room on MakeMyTrip for my exam in Agra. When I reached there, they told me that they have no tie up with the MakeMyTrip or Oyo. They denied entry. I had to suffer whole night contacting customer care, searching here and there for hotels. At last OYO picked call and told me …

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Complaint regarding order placed with KFC application

On 25th May, 2022, I ordered food via KFC application. Due to issue in their application, payment got succesfull but order didn’t processed. So, I called customer care and they told me to send screenshot of payment to the store via mail. And so i did, I even talked to manager about it. But overall …

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Order cancelled by Zomato arbitrarily, without delivering food

I have ordered food , but Zomato delivery boy did not deliver the order & it was cancelled by them without informing us. When asked for the order, Zomato delivery boy rudely replied that my mobile was not reachable & hence they have cancelled. Now my question is when proper address details are provided with …

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Regarding hotel booked through booking .com

I planned my holidays in Dubai and made a booking via Booking.com. However upon reaching Dubai, I found out that Hotel which i booked was a scam. I tried calling them and writing them. Waiting for them to respond for 2 hours with my family. Upon getting no response from them, I understood that they …

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Regarding non refund of double swiped amount from Boombox

This is to inform you that there is a club in Lucknow registered under the name of Boombox in Summit Building of which address is 13th Floor, The Summit, Vibhuti Khand, Lucknow, Uttar Pradesh 226010,  I went to that place on 14/03/2022 for having some Dinner with my friends. As I got billing of RS …

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