Hotels & Restaurants | India Consumer Forum - Part 8

Category: Hotels & Restaurants

Hotel charging more than MRP for Water bottle and Cold drink

This is with reference to my visit to a popular Restruant in Hyderabad. The Restruant has charged Rs. 70/-  for a cold drink and Rs. 50/- for a Water Bottle , when is the MRP is mentioned as Rs. 20/-.  When asked the Captian about the issue, he said its a Three Star hotel and …

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Swiggy delivers wrong product even after cancellation

Actually swiggy dont care about Customer. Value: 284, Swiggy, I place order on 7.33 pm and they delivered on 9.15 pm . during that I have told them to cancel order as it taking too long and I am going out side for eat, still they deliver at home when I am not there. And more …

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Arbitrary hotel cancellation by Oyo rooms

We have booked an OYO property at Araku Valley for 17th August – 18th August 2019. But today, on 11th August 2019, I got a message reading like this : Due to unavoidable circumstances, we need to change* your booking Exxxxx4 from SPOT ON 40527 SRK Resorts to another hotel. Click on link to select your …

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OYO rooms pathetic experience and poor customer care

I am writing to follow up on my booking at Oyo SilverKey Golden Cliff in Mumbai. It was one of the worst hotel experiences ever, and customer service has been even more worse! I have been constantly trying to get in touch with oyo team via email, call, app, twitter and even whatsapp care but …

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Hotel Tourist Nest in old Manali denied Go Ibibo booking

Please note we book in advance with full payment on 8th May 2019 hotel Tourist Nest in old Manali for 2night and 3days check-in date 3rd June 2019 for 5 member with 2 rooms from goibibo. We also received confirmation of booking from goibibo. But once we reach hotel for check-in on 3rd June 2019 …

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Order not delivered fully by zomato

I order food from zomato on 13 JULY 2019. the order had a Chinese combo which had Schezwan Rice, Schezwan triple chicken and also ice cream. when the food was delivered there was no ice cream in it and when I said the delivery guy about this he said he has no idea and when …

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Tax invoice not issued neither by Hotel nor Goibibo

I booked a hotel through GOIBIBO for checking -in on 19th June and Check out on 20th June at Kolkata. I selected Hotel Narayani Enclave for my stay. At the time of booking , i had added my company details and GST number for TAX invoice. During booking , Rs 639/- was charged as GST …

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