I used Spectranet Broadband connection for my home since 2016. My Spectranet Customer ID No. is 1xxxxx7. The plan that I had adopted was a pre-paid quarterly subscription. On December 22nd, 2020 I send them a request through email to disconnect my spectranet connection . After receiving my my request, they issued a token No. …
Category: Internet Services
GTPL broadband not shifting connection
We moved from Rajkot to Gandhinagar recently and have submitted a shifting connection request since 15 days(.i.e. 12 working days have passed). Every time we call , they tell me that the request is in progress and it will take 5 working days. Since the last 7 days , they are telling me I will …
Complaint regarding Airtel Fiber connection service
I have been severely distressed by Airtel and facing discrimination as well. Please advise on next steps. Details of the case are as below: 1) Airtel fibre connection is down is November 13th 2020 for me. 2) I logged several complaints. 3) Issue not resolved till today ,December 18th and they are even refusing access …
Victim of fraudulent fake BSNL BharatFibre Connection
My friend was looking for BSNL fibre connection for better connectivity for work from home . We found one online no. which claims to provide fibre connection. The person was a guy impersonating as bsnl fibre connection dealer. We contacted him on whatsapp and on call, he provided us the softcopy of broshure , which …
Complaint regarding refund from ACT Fibernet
Sir, I paid 4500 /- money new internet connection ACT fibernet. 20 days before but I didn’t get any new installation services, so I approached my refund amount still I didn’t get any refund amount. i complaint number of times to ACT Customer care still no response. I lost my work due this ACT fibernet …
Mis selling of internet services by Spectra Internet Service Provider
I changed a plan from 100 Mbps to 500 mbps on 13th Dec 2020. They changed the plan and started charging money, however, the speed remained the same. When I complained then after lot of follow-up I got a call and I was told that there is a slight increase in the speed (now I …
Airtel Internet Connection unattended not working last 2 weeks
My Airtel Mobile nos for Internet connection is unattended since last 2 weeks despite several reminder. When enquired about refund of non service period they say keep paying bills inspite of no internet services. When I have already made the payment for which I am not given internet services ,this behaviour of Airtel is a …
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