Internet Services | India Consumer Forum - Part 2

Category: Internet Services

Complaint regarding refund from Jio Airfiber for failed installation

I have ordered jio airfiber on 30th April 2024 by paying a sum of 1000Rs online via My Jio app. I have reached them multiple times regarding Installation. They are not providing installation citing various made up reasons. Then they stopped answering my calls and not returning them. I have tried to resolve this issue …

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No refund from Airtel for cancelled Airtel Xtreme connection

Not refunding money. It has been more than one month I still not getting my money back. I paid 3003/- for Airtel Xtreme. But they told it’s not possible to install in my area so I cancelled the order now not getting money back. Mr Nxxxxl Axxxxxd who told me I’ll get back my money …

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Complaint regarding Jio Fiber free offer

At the time of purchase (1st April 2023) connection they told me that you will get 2 months free if you pay 12 months fee in advance. When i called customer care after 11 (Feb’24) months of uses they denied and said we dont have any such offer. I request them to remove my connection …

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Regarding false commitments from digiway Net, Kanpur

I m using digiway net connection and facing false commitments from executives at the time of recharge such as bonus days , surplus speed etc etc but after recharge there is nothing like that. I have not even received my bill of recharge . I m really fed up with the service and asked for …

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Excitel Broadband not refunding the Security Deposit amount

I am writing to bring to your attention a matter of grave concern regarding the non-refund of my security deposit amount by Excitel Broadband Service. My account ID with Excitel Prepaid Broadband Service is 5xxxxxxxx5 by the name of Pawan, and I was a subscriber to their broadband service from 11th March 2022. My prepaid …

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Complaint regarding Jio internet speed and connection issues

Internet Speed and connection problem. Value: Bad service I am facing internet connection and speed issue since 6 March 2024. I have complaint many times in jio complaint authority but they are solving it, even I have complaint in appellate authority but they also couldn’t solve it. They are saying that we working on it. …

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Jio fibre not installing after paying 1000 security deposit

I applied on 22 February 2024 with paying of rs 1000 security devices for the jio fibre but till now installation not done even when I applying they show me the installation will be done by 25 February 2024. They also forbid the customer representative option in their toll free number Toll free number 18008969999. …

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