On 25th August 2017 I applied for a new internet connection from ACT Fibernet and made a payment of Rs.2417 towards it on the same day. The sales executive promised me the connection will be active by 28th August. When this didn’t happen I called Prashanth who informed me he will get it fixed by …
Category: Internet Services
Refund issue with Reliance Communications
Broadband wire connection-Subscriber Last bill payment Rs.3162/- paid on 12-05-2017. Internet stopped working on 5-6-2017. Request made to terminate on 7-6-2017. Service Terminated on 19-6-2017 Promised by e-mail dated 13-7-2017 by Mr. Axxxr Sxxxxa Officer-Customer Care to make refund within 45-60 days of termination by DD and will receive the DD at my billing address. …
ACT not providing refund against termination of services
I was an ACT fibernet subscriber in Hyderabad from April 2016 until 17th June 2017. Since I was relocating Hyderabad to Kolkata, I logged ticket 10125928203 in April explaining my situation. They advised me to pay the bill for 6 months and they would provide a refund if I disconnect in between. Next when I …
Benefit for Rs.399 JIO recharge not credited, money not refunded
I have recharged Rs.399 on 20th-July-2017 benefits was not credited neither money was refunded after several followup. Jio said to connect bank , ICICI bank has confirmed me on mail that money has not been refunded to bank it is still with merchant so bank is not responsible. My Transaction Id of RS_399 is as …
About Reliance JIO network speed
I have complaint against Reliance jio. I have bought jio sim card for my internet use but after lot’s of complaint they didn’t able to resolve my issue. I have bought sim card on 27 march 2017 and i have registered my first complaint on 28 march 2017 they give me 90 days time for …
Complaint regarding Tikona services
I subscribed to Tikona services on 6th April 2017. I paid Rs 1330 for the first month. It was told that Rs The Tikona agent named Prince setup up our connection for 6MBPS and further assured that the company will upgrade the speed to 10 MBPS with few weeks. Instead of getting this promised fast …
Complaint regarding Airtel 3G internet speed
I use airtel 3g internet which costs me 346? per month. Since march the internet speed of airtel gone drastically down, i am at 32kbps (bits not byte). usually i should get 2 MBps(byte). i started making complaint to customer care on 198. but was given a cold reply saying there is problem in your …
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