Internet Services | India Consumer Forum - Part 6

Category: Internet Services

Complaint regarding refund from Excitel

Regards deposit and pending plan refund. Value: 0 Excitel discontinued service in our locality hence forth unable to use internet services from 9 Jan 2023 and raised ticket for termination of connection on 9 th Jan and current date is 09 mar 2023 as per excitel a T&C the refund cycle is of 60 days …

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Complaint regarding Jio Fiber connection

I took the Jio Fiber connection in the month of July 2022. Initially there was an issue regarding cable routing, I was assured by the team Jio and area manager Mr. Mxxxxh that  they will fix their distribution box to the first floor within 15 days. For the time being they routed cable from right …

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Complaint regarding return pick-up by Jio Fiber device

This is to certify that I have installed a Jiofibre connection in my residence on 21/12/2022. But due to several flaws and inefficacy of the network and the jio team I have decided to suspend my connection which I have also reported to the customer care on 22/12/2022 to forthwith unsubscribe me from your Jiofibre …

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Complaint regarding refund from GTPL broadband

I was using GTPL broadband, and my plan was expired on 11 Dec 2022. I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive( mobile number – 9xxxxx), who gave lots of false commitment. Another executive(91xxxxx1), who also misbehaved in call, and collected Router by …

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Regarding delay in returning Jio Fiber set top box

Recently filed a complaint at jio fiber for return of set up box they promised that the process would be completed in 24 days . I filed first complaint on 18 oct 2022  since then I have complained about it 4 times and today it is 1 December 2022. They are playing with emotions of …

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Complaint regarding refund due from GTPL

Not getting feedback from GTPL. I have asked GTPL team to refund my amount as the connection is not done and I have done the pre payment. They are only saying the refund is under process but I haven’t received even after 7 days of this. Can you please help me to get the refund …

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Jio Fiber not working, no proper customer service support

Since last two months I am struggling with jio fiber issue. It is not working. I scheduled service appointment many times but no body showed up. Only, i used to get fake messages from customer service stating that engineer visit is scheduled, then issue is resolved messages or engineer unable to access property, but in …

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