Railways | India Consumer Forum

Category: Railways

No refund as booking app did not accept the TDR

We were to board from Pune  2ac  train# 12129 azad hind express on 28th july 2023. the train was delayed by more than 6 hrs. i tried to cancel my ticket after i reached the station n find out the delayed departure. we were unable to decide immediately to cancel or travel . we are …

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How to claim refund following cancellation of trains?

Following the tragic train accident near Balasore in Odisha on 02-06-2023 involving two express trains and a goods train on the loop line, many trains have been cancelled leaving passengers helpless and forcing them re-plan their travel plans. The most important concern for all the passengers is the refund of ticket fare following cancellation of …

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Regarding allotment of lower berth to senior citizen

On 18th July 2021 i have booked 2 tickets at IRCTC SWV CSMT Special (01228) from Sindhudurg to Thane, in which i have selected Lower berth for 58 yrs old & 84 yrs old person. That time approx 188 seats are available during booking time.  One Side Upper berth is alloted to 58 yrs old …

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Goibibo not refunding after train ticket cancellation

Irctc has been cancelled this train 04652 due to which I am unable to travel .but they travel completed. when irctc send msg fuel to train cancellation your ticket amount1340 has been refunded to your service  where you ticket is booked. kindly contact. Second sir I will try book ticket in bus then ticket is …

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Regarding non-received of refund from IRCTC

I booked a ticket through IRCTC on 5 April 2020 for date of jounrey 14 april 2020. The train got cancelled and the ticket refund process commenced on 15 April but IRCTC says that refund has been made on 28 April 2020. When I checked with Punjab National Bank they say no amount has been …

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Lower berth not available for senior citizen

Railway reservation. I am trying to book a train ticket ( train no 19318) for my mother in law who is a senior citizen. IRCTC website and app is not allowing any booking for senior citizens although there are plenty of seats available. Nabonita Dey Bangalore 560054, Karnataka Email: nxxxxxxxxxxs@gmail.com

Window blinds not working while travel in Tejas Express

Inspite of travelling in a premium train service offered by Indian railways, having a really bad experience as the motorised window blinds is not working and hence been traumatised for Sun directly hitting on the face during entire travel. Travel details as below : PNR:4813452492,TRN:22671,DOJ:09-06-19,CC,MS-MDU,DP:06:00, This rail travel is insured. Raagha Vignesh Chennai 600040, Tamil …

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