Railways | India Consumer Forum - Part 3

Category: Railways

Regarding an UPI payment for IRCTC ticket booking

I have tried to book a ticket on IRCTC and made the payment through BHIM UPI app and the transaction was under process at that time but later the transaction was approved but it was not used to book the tickets and the money was debited from my account. I made the transaction on 17.11.2017. …

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Regarding deduction for Auto Cancellation of WL tickets

Tkt booked from LPI to HG for 04/02/2018 for Tr.17320 through Mobile App. As this is under WL, the same has been automatically cancelled since unconfirmed by deducting Rs.60/- towards clericage charges. Message received at about 1.39PM on 05/02/2018. As this ticket has not been cancelled by me and the system cancels such tickets in …

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Regarding refund from IRCTC against TDR

I had book an ticket for a journey from bhopal to bhatapara journey date 8 nov 2017 by chatisgarh expres But train was late for 12 -13 hrs from his actual time. So there was a return journey from bhatapara to bhopal on very next day i.e 9 nov by amarkantak express. Due to delay …

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Unable to update my name on irctc account

I have irctc account user id and my irctc a/c name is sxxxxl sxxxxxxxi but as per my all documents my name is sxxxxxl Kxxxxr Sxxxxxxxxi in present when i update my kyc for activation of irctc ewallet data mismatch message displayed and not processed so i did mail irctc for update but not update …

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Regarding railway ticket booking status and confirmation

On 14 Oct 17, I was suppossed to travel in jammu tawi- tata nagar express from jammu to allahabad in 2AC. I got a ticket booked and my pnr was:2664116650 and my booking status on the date of booking was RAC 3 and RAC 4 as received in msg. The ticket was booked using defence …

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Train cancelled but not getting refund

I have booked ticket in satyagarh train no 15273 from gorkhpur to Delhi in 3AC with PNR No-6104773203 on 2nd Sep but on the journey date at 11:45am I got the massage that train is got cancelled so I have not file the tdr because as I know if the train cancelled the refund is …

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Railways withdraws journey booking facilities after implementation of GST

Following the introduction of GST w.e.f 1 July, 2017, Railways have withdrawn the following facilities that were available to the passengers. 1. Combined Return Journey tickets are withdrawn. 2. Separate tickets for onward journey and return journey will be issued. 3. Circular journey tickets shall be discontinued. This was useful for the long distance travellers …

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