Telephony | India Consumer Forum - Part 22

Category: Telephony

Postpaid payment issue with Aircel

I was one of the aircel postpaid customer no. 98xxxxxx2. I lodged a request to discontinue my no. by contacting their customer care and my nearest aircel store then they suggested me to clear all outstanding amount after they will do the rest. After that I made two to three calls from that no. when …

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Complaint regarding Idea plans

I have been cusomer of this idea for the past 5 years , and now i am running existing scheme in it, 349 plans unlimited calling and daily 1 gb data , and my bill genrete 23/11/2017, i am sock my bill genrate Rs. 1650, i am conatct idea customer care he talk me your …

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Vodafone changes plan without consent or request

This is to bring to your notice that vodafone services has automatically changed my postpaid rental plan from349 to 399 without taking my confirmation or even informing me. On 22-nov-17 the vodafone executive tried convincing me to change my postpaid plan from 10-dec-2017 when i requested a porting out request due to high data charges …

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JIO recharge not credited, no customer support

MRP 301 Recharge was not credited to my account after it was successfully paid for and the payment acknowledged. I hence not able to use the service. Complaint to customer support (care[@]jio.com) got no resolution even after 7 days of investigation (I got regular messages that the case was being investigated). After that I received …

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Misleading recharge details by Airtel

I change my mobile SIM card in airtel network,I made recharge of rs 500. I get unlimited calling and 1 gb net per day for 84 day .since first day there is problem in using net. I had launched many complaints to the customer care but they don’t solve the problem. they are not taking …

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Outgoing calls barred by JIO without reason

I recharged my jio number with 459 plan with validity of 84 days i.e. 12th of February 2018. This plan has unlimited calls to any operator local or national plus 1GB data per day plus 100 sms per day and other roaming facilities. After 15 days of my recharge i.e. 5th of December, 2017 my …

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Wrong deduction by Vodafone from deposit

My vodafone number is 9xxxxxxx8. There was Rs 439 in my prepaid account that was returned by vodafone on conversion from postpaid to prepaid security deposit, which has been debited by vodafone without my consent for using 100 mb data as per their record while i never used such data. i can show screen shot …

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