Telephony | India Consumer Forum - Part 28

Category: Telephony

Incorrect benefit received on BSNL recharge

Sir, I would like to say that as per tariff facility showing unlimited 2G/3G DATA (4GB/day) valid from 26/10/2017 to 23/01/2018 on Rs. 489/- recharge (photo copy is attached here). As per my need I recharged the same, but the data was provided to me only 2GB/day. I contacted to customer care by 04 times …

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Reliance JIO recharge amount twice

I recharged reliance jio number online but i didnt get confirmation after waiting for 4 hours i recharged it again with app and got confirmation but my bank statement shows the amount is deducted twice. Spoke with customer support but they give vague reply and not refunding the additional amount. can u help please. abdul …

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Wrong JIO recharge done through PayTM

Made a wrong mobile recharge on Jio no.8xxxxxxxx7 from paytm account of Rs 509. Want to cancel but Paytm saying go to operator. operator saying as recharge was done successfull, this is not my concern. Order id 4062538606. on paytm. paytm also refusing , they cannot cancel successfull recharge. Aman Singh Chandigarh 160036 Email: axxxxxxxxxxx3@gmail.com

Issue regarding Airtel billing after plan change

I have two nos. 7xxxxxxxx1 and 7xxxxxxxx6 initially 7xxxxxxxx6 was enrolled as parent( Plan 499) and 7xxxxxxxx1 was enrolled as child no.(n plan 299) in family plan offered by AIRTEL. After one month of usage I requested to change the authorisation i. e. I requested to make 7xxxxxxxx1 as parent no. (Plan 499) and 7xxxxxxx6 …

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Misleading offers from Vodafone

I purchased a Vodafone sim with tarrif plan of rs 445 and it cost me around rs 500 in which they promise to provide me 1 gb data per day but after using 2 gb data, a message came that my data is exhausted, so i am unable to access net. Then I called to …

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Regarding JIO network connection

My Jio sim’s network connection is working too slow . It works with a turtle speed . In this modern century everybody needs fast speed because nobody wants to wait and so for this we customers pay whatever you demands but what we get ??? cheat obviously . after complaining we get nothing response from …

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Vodafone service, Internet not working after migration to prepaid

I have been using vodafone postpaid service since years. On 19/10/2017 I migrated from vodafone postpaid to prepaid, and recharged Rs-446/-. After migration (since then) my internet is not working. I have visited Vodafone store several times, called customer care multiple times, but problem not solved. They have tried everything from settings change to sim …

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